Quality assurance manager
Job description
Quality assurance is about ensuring the quality of a product so that customers can buy with confidence and satisfaction. Quality assurance encompasses all activities planned and systematically applied within the quality system and conducted in accordance with needs to provide adequate confidence that the company will meet the quality requirements. Quality control refers to the observation techniques and activities used to fulfil requirements for quality.
While the actual work of a quality assurance manager will vary considerably depending on the employing organisation, they are the quality guarantee professional responsible for developing and implementing quality management procedures and systems.
Work activities
- Defining quality policies and interacting with the production manager
- Ensuring existing standards of production are satisfactory and follow safety regulations
- Determining and documenting areas in need of improvement
- Inspecting and sampling the entire manufacturing process
- Reviewing current policies and developing plans to improve existing quality standards
- Reviewing and analysing the effectiveness of modifications made
- Ensuring all procedures within the company conform to health and safety regulations, financial policies and legislation.