Digital Technologies in Human Services - Micro-Credential

Supported by a European and national policy agenda driving digital transformation, human services are increasingly delivered using such technologies such as video conferencing and social media. Services management too draws on digital technologies such as big data and machine learning.

This digital transformation requires ongoing technical skill upgrading for all workers e.g. learning new systems and packages. For human service professionals and managers, it also requires new thinking on how to build and protect relationships in a digital environment.

This course aims to increase learners' awareness of the types of digital technologies used in human services with an emphasis on information and communication technologies, Learners will evaluate the positive and negative impacts associated with the use of digital technologies in human services and consider issues such as privacy, confidentiality, boundary management and surveillance.

What do I need to be accepted onto this Micro-credential?
– Entry requirements & Prerequisite documents

• Applicants must have an NFQ Level 8 qualification. You will need to provide your CV and your university or college transcript. You should have experience of working or volunteering in a human services setting.

Closing Date: 31st March 2023

6 weeks