Human Resource & Performance Management in Healthcare

Course details
The Professional Diploma in Human Resource and Performance Management in Healthcare aims to provide participants with the knowledge, skills and competencies to manage people working in hospital and healthcare management settings. Participants on this healthcare management course receive a grounding in key theoretical and regulatory frameworks. They consolidate that learning through use of simulation and apply their analytical skills to the work environment via practice-based module assignments. Graduates go on to become effective people managers and leaders of high-performance healthcare teams.

Suitable for:
Clinicians, interdisciplinary health and social care professionals, healthcare managers and administrators and those working in the wider healthcare sector who wish to develop their leadership and management capabilities and take the next step in their career.

Delivery and Design
Applications for the Professional Diploma in Human Resource and Performance Management in Healthcare are accepted on a rolling basis.

Learning Outcomes
The Professional Diploma in Human Resource and Performance Management in Healthcare aims to:
• Develop participants' capacity to understand how leading and managing people and teams contributes to the overall functioning of the healthcare system, organisations, organisational performance and patient/service user outcomes.
• Develop an understanding of the range of relevant people and team management frameworks and knowledge leading to enhanced and sustained performance.
Apply skills of leading people and teams particularly in relation to the management of individuals, professional, multi-disciplinary and trans-disciplinary teams.
• Develop competence in understanding and responding to the healthcare environment, in particular health economics; regulation and employment law; resourcing and talent management; strategic human resources management and the principles of organisational and clinical governance in leading effective innovative services.
• Demonstrate the ability to challenge assumptions and to understand the changing environment, question processes, policies and procedures in people management at an individual, team, organisational and systems levels – nationally and internationally.
• Develop participant's people management and leadership skills, insight, confidence and awareness necessary to identify and implement evidence-based contemporary people management practices.
• Develop a strategic and action-orientated mindset that enables participants to critically assess and reflect on the evolving environment with the capacity to implement learning in practice.
• Develop participants knowledge and skills of reflection and to understand how this contributes to effective people and team management and well being of patients and services in complex adaptive systems.

Subjects taught

Module 1: Developing and Demonstrating People Management in Healthcare (10 ECTS)
The aim of this module is to provide participants with the knowledge and comprehension of key elements of people management and employee relations methodologies and to apply these to their practice. There will be an emphasis on psychological approaches and practice-based activities.

Module 2: Leading People and Managing Resources in the Clinical Context (10 ECTS)
The aim of this module is to assist healthcare professionals and managers to become familiar with key team development dynamics and to apply these to multi-disciplinary and trans-disciplinary teams. There is an emphasis on managing team processes such as conflict resolution, negotiations, coaching, communications and enhancing resilience.

Module 3: Leading Change and Quality Improvement in Health Services (10 ECTS)
In this module, participants will develop an understanding of the regulatory environment and the roles played by key stakeholders in employee relations. It will focus on regulation, clinical governance and new approaches to equality, diversity and inclusion in the workplace.

Entry requirements

Entry requirements
• All applicants must hold a primary degree at Level 8 NFQ (National Framework of Qualifications) - For applicants who don't hold a primary degree, there is a recognition of prior learning (RPL) pathway outlined below.
• Applicants should be working in healthcare industry
• Applicants (unless exempt) must meet the English Language Requirements - English proficiency test - IELTS score of 6.0 or the equivalent score on another standardised test.

There are two exceptions to the above:
• If you are a native speaker of English and have completed your undergraduate education in an English institution in a country where English is the official language.
• If you were admitted to and graduated from an English medium institution and can provide evidence that you acquired a minimum TOEFL score of 500 on the paper-based test (or its equivalent on another standardised test) upon admission to your undergraduate programme.

Recognition of prior learning
The RCSI regulations for RPL provide a process and framework for validating and placing a value on prior learning for the purpose of:
A. Admission
B. Exemption
C. Advanced entry/transfer between programmes

The EU Council (2012) defines validation as a process of confirmation by an authorised body that an individual has acquired learning outcomes measured against a relevant standard which consists of four distinct phases:
1. Identification – dialogue of particular experiences of an individual
2. Documentation – making visible the individuals experiences
3. Assessment – formal assessment of these experiences
4. Certification – the results of the assessment

These regulations are intended for use by the RCSI staff and faculty involved in admissions processes relating to applicants seeking assessment of their prior learning for the purposes of admission, exemption or advanced entry/transfer between programmes and to provide clarity and direction for candidates during their application process.

Application dates

Applications for the Professional Diploma in Human Resource and Performance Management in Healthcare are accepted on a rolling basis. Currently, there are two intakes each year, in Autumn and Spring.

Please ensure to attach the following supporting documents with your application:
•Passport-sized photograph. Photographs must be recent and of the individual applying for programme.
•Clear copy of a valid passport.
•Copies of your academic transcripts/degree
•€100 non-refundable application fee should be paid by cheque, postal order or bank draft.

Please direct any enquiries about online applications to


The Professional Diploma in Human Resource and Performance Management in Healthcare is a nine-month, part-time academic programme.

Mode of delivery:
This course is delivered in a digital format via our online teaching platform, making it accessible to busy healthcare professionals wherever they may be working.


Student fees

EU Applicants: €5,750
Non-EU Applicatns: €11,000

Please note

•The tuition includes all resources, including core textbooks, access to our award-winning online learning portal and access to extensive RCSI-only databases.

•The tuition fee is also inclusive of an NUI fee.

•Fees are payable via instalments or in one lump sum.

•We ask that students who are being sponsored or funded by their employer forward us on a funding confirmation letter. This can be sent to

Enrolment dates

Currently, there are two intakes each year in Autumn and Spring.

The first intake will commence in Spring 2020.

More details
  • Qualification letters


  • Qualifications

    Professional Diploma

  • Attendance type

    Part time

  • Apply to

    Course provider