Law - Dispute Resolution - Mediation

Graduate, fully online, 30 credits

The way we resolve and manage disputes is changing. Businesses and individuals are no longer willing to bear the expense and time of going to court and are turning to alternative ways of resolving conflict. This change means organisations need people skilled in preventing and managing disputes, to guide them through more efficient and successful processes - like mediation.

This graduate programme in Dispute Resolution, with its particular focus on Mediation, combines an in-depth study of conflict resolution with practical skills training to equip students with the knowledge and techniques to prevent, manage and resolve disputes in a wide variety of settings and contexts.

The programme is delivered fully online, with interactive online modules, including presentations from internationally renowned experts, allowing students to work at their own pace and level combined with live coaching, skills sessions and small group work. Continuous assessment will culminate with a practical Capstone Project.

In Partnership
University College Dublin Sutherland School of Law is partnering with Mediator Academy to create digital learning experiences that are engaging, immersive and flexible. Together they are bringing a new in-demand skills-based programme to those at the front line of dispute resolution.

Who should apply
Part Time option suitable for:
Domestic(EEA) applicants: Yes
International (Non EEA) applicants currently residing outside of the EEA Region. Yes

Applications will be considered from:
-Members of the legal and related professions,
-Graduates holding an approved university degree or law-based interdisciplinary university degree,
-Persons with other academic and/or professional qualifications and/or such experiences as would satisfy the School that they are able to participate in this course.

Programme Outcomes
On successful completion of the programme:

Students will be able to understand and to critically analyse different theories of and approaches to conflict and dispute resolution, with a particular focus on mediation.

Students will be able to apply legal and professional principles and guidance to conflict and dispute scenarios, and to select strategies and approaches to dispute resolution and mediation.

Students will be able to evaluate which interventions and strategies are required in different contexts, to describe the reasoning for these and be able to take and justify a position on the key current debates in the field.

Students will be able to demonstrate advanced mediation and communication skills in complex dispute contexts, and to inform their practice with appropriate theoretical knowledge.

Students will be able to integrate different theories and practice, reflect on and in learning and manage the complexity of an evolving field of study and practice.

Students will have completed a Capstone Project applying the knowledge and skills acquired in the programme to their professional activity.

Subjects taught

Module 1 - Dispute Analysis and Intervention This Module addresses the root causes and effects of conflict and analyses the role of communication in driving and resolving conflict. It also introduces the myriad of alternative dispute resolution processes and methods, and the core skills of negotiation.

Module 2 - Mediation Processes and Skills This Module focuses on mediation, a process experiencing exponential growth in use and popularity. It addresses both the theory and process models of mediation, and explores the range of mediation skills and competencies.

Module 3 - Technology and Regulation This Module located the practice of mediation in a dynamic and evolving regulatory framework, addressing the current laws and ethics that govern the process and practice. It also explores the rapidly increasing role of technology in mediation, including online mediation, and semi-automated processes.

Entry requirements

Official references must be submitted as proof of work experience by all applicants.

Official Transcripts must be submitted as proof of examination results, where relevant, except in the case of UCD students.

Students of UCD applying for the Diploma do not need to supply Transcripts but should submit relevant professional references.

The personal statement is an important component of the application. It should contain information demonstrating your capability to undertake the course successfully. Thus, you should detail your relevant professional and practical experience.

Applicants must nominate two academic referees unless the applicant has been in employment for more than two years, in which case one of the named referees must be an employer. Applicants are required to submit the name, position held, postal address, email address and contact number for the two academic referees.

Applicants whose first language is not English must submit satisfactory evidence of competence in written and spoken English, i.e. overall IELTS 6.5 (including a minimum of 6.5 in the reading and writing parts and no part below 6.0) or 90 in the TOEFL iBT (with a minimum of 22 (reading) and 24 (writing) and no part below 20.). Duolingo (DET) also accepted - score of 110 or above. The test results must be less than 2 years old.

Further Information
If you have any questions in relation to the Diploma and/or applying for the Diploma, you are welcome to contact our Law Support Team at

Application dates

The following entry routes are available:

Professional Diploma Dispute Resolution (Mediation) Jan PT (B778)
Duration 1 Years
Attend Part Time
Deadline 24-FEB-2022

Applicants should take careful note of the following:
The on-line Applications for the Diploma are open. Go to to make an application. Remember to keep a note of your login and password as you will need to return to the application.


1 year part-time online

Post Course Info

Careers & Employability

This programme is for anyone who wants or needs a new set of skills and tools to manage conflict and disputes. It is for those who work or wish to work in the dispute resolution sector, and for anyone who wants strategies and interventions to bring with them into their professional lives. This programme is not just for lawyers, it is for anyone who finds themselves dealing with conflict and disputes, and who wants to reduce the cost - personal, professional and financial - of conflict.

Successful participants will gain a new insight into the causes and dynamics of conflict and new skills and strategies to lead their practice, team, business, organisation or clients into a more productive and effective future.

The Capstone Project will give students the opportunity to apply their learning to their professional context and showcase their knowledge and skills to their superiors or employers.

The Professional Diploma in Dispute Resolution (Mediation) will position graduates well for roles that require an ability to manage and intervene effectively in conflict and dispute situations. This programme is designed for those seeking career advancement in a range of law and non-law settings and across a wide variety of industries and sectors.

More details
  • Qualification letters


  • Qualifications

    Professional Diploma

  • Attendance type

    Part time

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    Course provider