Problem Solving Tools & Techniques- Module

Learners will develop and apply the tools and techniques of Quality Management and control as well as apply the Taguchi method. Implementation of continuous improvement techniques will also be learned.

Award: University Certificate of Study

Subjects taught

Problem Solving Tools & Techniques AU5051

The module will cover the following areas:

Review Quality Systems and Six Sigma history û using everyday examples

Appreciate how Six Sigma works as a structured long-term business improvement methodology towards relentless reduction in process variation.

Discuss approaches to quality improvement problem solving and customer impact.

Introduce some of the key Six Sigma tools used e.g., SPC, FMEA, DOE etc. û specifically in the non-manufacturing sector.

Review approaches to Problem Identification and Problem Solving

Introduce some of the other Problem-Solving key tools used e.g., 8D, Root Cause Analysis Seven Quality Control Tools I, Seven Management Tools I, Taguchi Methods, QFD, Trizz, FMEA

Introduce the use of suitable software

Discuss the roles required for implementation (Executive Leadership, Master Black Belt, Black Belt, Green Belt)

Implementation of continuous improvement techniques.

Entry requirements

Applicants must have a minimum second-class Level 8 honours degree (QQI NFQ or other internationally recognised equivalent) in a relevant or appropriate subject, or equivalent prior learning that is recognised by the University as meeting this requirement.

Successful completion of this module does not automatically qualify you for entry into a further award. All programme applicants must meet the entry requirements listed if applying for a further award.

Application dates

Please ensure you enter the Module Code below when applying for this MicroCred. Applications without this cannot be processed.

You may apply for more than one MicroCred under the same application.


15 weeks part-time.

Enrolment dates

Course Start Date: Spring 2024

Post Course Info

This micro-credential represents a single module within a larger further award (e.g., Certificate, Diploma, Masters). By taking this micro-credential you may be eligible to apply for a credit exemption should you progress to study for a further award.

The programmes associated with this MicroCred are:

MSc in Strategic Quality Management - Lean Sigma Systems

More details
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  • Attendance type

    Part time

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