City scape

Production Support Engineer - Junior

Production Support Engineer (Junior):



  • Production Support of all platforms developed and operated by NS90
  • Troubleshoot issues as they arise and resolve within expected SLA
  • Escalate high priority issues to infrastructure or application teams
  • Work on backlog of lower priority tickets
  • Effectively communicate to internal and external customers
  • Excellent documentation skills, issue description/resolution, best practices etc.
  • Work a shift-pattern to provide extended coverage


Required Skills

  • Relevant third level qualification(s)
  • Experience working with java based web servers and applications
  • Experience working with Linux environments required
  • Experience with relational database systems e.g. Oracle, MySql
  • Hands-on proficiency in scripting languages e.g. Shell scripting, Perl
  • Knowledge of basic networking concepts TCP/IP, DNS, HTTP, SSL.
  • Experience using Atlassian tools or similar ticketing/collaboration tools
  • Excellent interpersonal and communication skills
  • Eligibility to live and work in Ireland
  • Excellent written and spoken English


Technology Stack

Linux, Java EE, MySQL, MariaDB, Kafka, Zookeeper, Redis, Tomcat, Spring, Spring XD, Web Services, MongoDB, JMS, ActiveMQ, Websockets, Glassfish



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