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Part Time Customer Service

Welcome to Zazzle, a world of customized products made for you, with love. The mindset at Zazzle is that anything is possible. With the right people and the use of cutting edge technology, we believe, we can connect the world at large to the creativity of the individual. Our internal team is the best at what they do: smart; creative; and motivated. Join us, we’ll provide the training you will need to make you even better.

Zazzle prides itself on creating an amazing, fun, easy, social and reliable service. You must be willing to take a fresh approach as you respond to customer inquiries via e-mail, on the phone, chat or social media.

Overall, this position requires you to easily adapt to our delight philosophy and provide outstanding customer service to every customer, every day.

When you first join you will complete two weeks of comprehensive training. Afterwards, you`ll be assigned to a designated team, who will make you feel welcomed and support you.

The contract is 16 hours per week and we offer 6 months fixed term contract. Shifts will be during the week evening time and weekends.

Requirements

  • Excellent written and spoken English (a second or third language is more than welcome!)
  • Proven success in managing difficult customer situations
  • Team oriented and works well with others
  • Quick learner and able to apply techniques in a fast-paced, high pressure and demanding environment
  • Strong attention to detail, can multi-task and is organized
  • 3rd level degree or diploma.

Zazzle’s culture

What makes Zazzle...Zazzle?

Our unique culture and atmosphere make Zazzle a friendly, welcoming and innovative environment where we encourage creativity and uniqueness.

Our core values drive our organization by being Creative, act with Heart, Amaze our customers and operate with Integrity. There is always something going on, whether it’s team building activities, company events, games or competitions!

Health & Wellbeing

We also offer free regular office visits from nail technicians, health screenings, optional flu vaccinations. We are fully committed to our employee’s wellness so we have regular in-house talks around nutrition, mental health, wellbeing…

We run free yoga classes every Thursday. We have secure bike storage in place. 

Extra

We have free snacks, fresh fruit, milk, coffee, and tea available 24/7. Feel free to enjoy your snacks or beverages in our chill out areas! If you feel more active, you can play table tennis or many other games during your break time!

We are based in the heart of Cork City center, very easily accessible by walk, car or public transportation

Remember to mention gradireland when contacting employers!