Delivery and Design
The MSc in Quality & Safety in Healthcare Management programme is designed to facilitate staff currently working in the health service, and is a part-time programme delivered using a combination of classroom contact days supported by online learning and tutorials.
The postgraduate diploma require you to complete six learning modules, each requiring three contact days.
The MSc degree requires you to complete of a dissertation in addition to the six learning modules undertaken in Year 1.
Most participants complete the postgraduate diploma in one academic year and the MSc degree in two academic years.
Given the time constraints on participants, the programmes are flexible and can be completed over a five-year period.
The MSc in Quality & Safety in Healthcare Management is offered in three locations: Dublin, Bahrain and Dubai. This means you may have the opportunity to take some of your modules in another country.
Module 1: Introduction to Quality & Safety in Healthcare
This module will provide you with an introduction to the concepts of quality and safety in healthcare within your national healthcare system. The paradigms of Safety I and Safety II are explored and models for learning from error and successful care are applied to practice. The evolution of quality and its pioneers are addressed, as are the catalysts and drivers for quality. The dimensions of quality, as viewed by key influential thinkers, are debated and applied to the various areas of practice.
Module 2: Tools & Frameworks for Quality
This module will help you to further develop team working skills and use quality improvement methods to foster a culture of person-centred quality care. You will explore measurement for improvement techniques and the role of dynamic data in quality management. You will examine structure, process and outcome as key areas of safety and quality. Incorporating staff engagement techniques, you will systematically apply quality tools and techniques to your everyday work practice.
Module 3: Evaluation, Measurement & Research
In this module, you will focus on how to gather, analyse, interpret and present data in the context of quality and safety. You will learn about using data for improvement, accountability and research. Audit, performance indicators, understanding variation and the use of research methods in quality improvement and safety monitoring are key topics. You will participate in an inter-professional quality improvement journal club and will learn how this model may be applied to practice. Activities draw on the principles of co-design and the habits of improvers.
Module 4: Leadership & Strategic Management
This module will explore different approaches to leadership and your preferred leadership style. You will learn how to design and implement strategy using a wide variety of tools to understand the external environment and assess the internal strengths and weaknesses of your organisation. You will further explore case based learning and will have an opportunity to apply learning to your setting.
Module 5: Accreditation & Standards
In this module you will discuss the accreditation process as an external audit of quality. National and international systems will also be explored. Models of accreditation and standard setting will be examined for appropriateness and applied to your work setting. This module will also assist you to further develop your communication and influencing skills. You will be introduced to debate as a learning strategy in this module.
Module 6: Clinical Governance
The focus of this module is on providing you with the knowledge and skills to implement a safe and quality service using a clinical governance approach. Clinical incident reporting, risk management, integrated care pathways and legal issues will be addressed. You will also gain the skills of poster presentation. Building on preceding modules, approaches to learning and implementing actions after events are addressed using scenario-based learning techniques will be explored.
Semester 3 and 4
Action Learning Sets and Action Research Project (30 ECTS)
In order to fulfil the requirements for an MSc Degree, you must complete the six modules outlined above and conduct a change management project in your organisation. This component of the programme is facilitated via action learning sets.
Use your learning from Year 1, in conjunction with Year 2 seminars dedicated to the leadership of change, to develop and direct your own change project.
In collaboration with your work-based manager you will select a project designed to produce benefits to your organisation, such as process improvements or resource restructuring, that are likely to result in substantial cost savings.
With the support of a dedicated Action Learning Set comprising a small group of fellow students, you will lead the selected organisational development project within your own workplace setting. The set will also support you to produce a dedicated project report with a reflective account based on your ongoing diary notes and a poster for display.
Year 2 of the programme is an exciting and beneficial opportunity for students dedicated to leading local healthcare change.
Participants on our MSc programmes in the past have produced considerable developments in their organisations and many projects have resulted in significant improvements, substantial cost savings and publications in management journals.