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Quality & Safety in Healthcare Management

Course details
The MSc in Quality & Safety in Healthcare Management offers you the opportunity to use quality improvement tools and interventions that are specific to quality, safety and risk in healthcare.

Throughout the programme you will develop skills in evaluating core concepts around patient safety, quality, accreditation and governance. Following the completion of six modules, you will further enhance your skills by leading a change project aimed at enhancing quality and safety in your organisation.

Graduates of this programme are better able to ensure the delivery and configuration of high-quality health services and lead change and development within their areas. They are also equipped to specialise in formal quality and safety roles.

Applications are invited from all those working in the healthcare sector including doctors, managers, nurses, other clinical specialists and administrators who wish to develop and extend their knowledge and skills in the management of quality and safety in healthcare. Personnel in allied health businesses such as medical supplies/equipment and pharmaceuticals may also find the programme relevant and valuable for their needs.

Delivery and design
The MSc in Quality & Safety in Healthcare Management programme is designed to facilitate staff currently working in the health service, and is a part-time programme delivered using a combination of classroom contact days supported by online learning and tutorials.

The postgraduate diploma require you to complete six learning modules, each requiring three contact days.

The MSc degree requires you to complete of a dissertation in addition to the six learning modules undertaken in Year 1.

Most participants complete the postgraduate diploma in one academic year and the MSc degree in two academic years.

Given the time constraints on participants, the programmes are flexible and can be completed over a five-year period.

The MSc in Quality & Safety in Healthcare Management is offered in three locations: Dublin, Bahrain and Dubai. This means you may have the opportunity to take some of your modules in another country.

Learning outcomes
This programme will provide you with the skills and knowledge to:
•Develop critical thinking around internal and external catalysts for quality and understand the core concepts of quality and safety.
•Evaluate research and use measurement tools for quality and safety.
•Manage and evaluate tools and frameworks for quality.
•Provide effective leadership skills, for a changing healthcare environment.
•Evaluate the concepts of governance including clinical risk management and audit.
•Effectively manage the accreditation process and evaluate the use of standards.
•Carry out an organisational development project, demonstrate skills in learning from reflection of this experience and the skills to disseminate your projects.

Entry requirements

All applicants should hold a primary degree and be working in the healthcare sector.

For applicants who don't hold a primary degree, there is a recognition of prior learning (RPL) pathway outlined below.

Recognition of prior learning
The RCSI regulations for RPL provide a process and framework for validating and placing a value on prior learning for the purpose of:

A. Admission
B. Exemption
C. Advanced entry/transfer between programmes

The EU Council (2012) defines validation as a process of confirmation by an authorised body that an individual has acquired learning outcomes measured against a relevant standard which consists of four distinct phases:
1.Identification – dialogue of particular experiences of an individual
2.Documentation – making visible the individuals experiences
3.Assessment – formal assessment of these experiences
4.Certification – the results of the assessment

These regulations are intended for use by the RCSI staff and faculty involved in admissions processes relating to applicants seeking assessment of their prior learning for the purposes of admission, exemption or advanced entry/transfer between programmes and to provide clarity and direction for candidates during their application process.

Duration

2 years part-time. Mode of delivery Blended learning.

Further enquiries

Please direct any enquiries about online applications to leadership@rcsi.ie.

Subjects taught

Semester 1:

Module 1: Introduction to Quality & Safety in Healthcare
(10 ECTS)
This module will provide you with an introduction to the concepts of quality and safety in healthcare within your national healthcare system. The paradigms of Safety I and Safety II are explored and models for learning from error and successful care are applied to practice. The evolution of quality and its pioneers are addressed, as are the catalysts and drivers for quality. The dimensions of quality, as viewed by key influential thinkers, are debated and applied to the various areas of practice.

Module 2: Tools & Frameworks for Quality
(10 ECTS)
This module will help you to further develop team working skills and use quality improvement methods to foster a culture of person-centred quality care. You will explore measurement for improvement techniques and the role of dynamic data in quality management. You will examine structure, process and outcome as key areas of safety and quality. Incorporating staff engagement techniques, you will systematically apply quality tools and techniques to your everyday work practice.

Module 3: Evaluation, Measurement & Research
(10 ECTS)
In this module, you will focus on how to gather, analyse, interpret and present data in the context of quality and safety. You will learn about using data for improvement, accountability and research. Audit, performance indicators, understanding variation and the use of research methods in quality improvement and safety monitoring are key topics. You will participate in an inter-professional quality improvement journal club and will learn how this model may be applied to practice. Activities draw on the principles of co-design and the habits of improvers.

Semester 2:

Module 4: Leadership & Strategic Management
(10 ECTS)
This module will explore different approaches to leadership and your preferred leadership style. You will learn how to design and implement strategy using a wide variety of tools to understand the external environment and assess the internal strengths and weaknesses of your organisation. You will further explore case based learning and will have an opportunity to apply learning to your setting.

Module 5: Accreditation & Standards
(10 ECTS)
In this module you will discuss the accreditation process as an external audit of quality. National and international systems will also be explored. Models of accreditation and standard setting will be examined for appropriateness and applied to your work setting. This module will also assist you to further develop your communication and influencing skills. You will be introduced to debate as a learning strategy in this module.

Module 6: Clinical Governance
(10 ECTS)
The focus of this module is on providing you with the knowledge and skills to implement a safe and quality service using a clinical governance approach. Clinical incident reporting, risk management, integrated care pathways and legal issues will be addressed. You will also gain the skills of poster presentation. Building on preceding modules, approaches to learning and implementing actions after events are addressed using scenario-based learning techniques will be explored.

Semester 3 and 4:

Action Learning Sets and Action Research Project (30 ECTS)
In order to fulfil the requirements for an MSc Degree, you must complete the six modules outlined above and conduct a change management project in your organisation. This component of the programme is facilitated via action learning sets.

Use your learning from Year 1, in conjunction with Year 2 seminars dedicated to the leadership of change, to develop and direct your own change project.

In collaboration with your work-based manager you will select a project designed to produce benefits to your organisation, such as process improvements or resource restructuring, that are likely to result in substantial cost savings.

With the support of a dedicated Action Learning Set comprising a small group of fellow students, you will lead the selected organisational development project within your own workplace setting. The set will also support you to produce a dedicated project report with a reflective account based on your ongoing diary notes and a poster for display.

Year 2 of the programme is an exciting and beneficial opportunity for students dedicated to leading local healthcare change.

Participants on our MSc programmes in the past have produced considerable developments in their organisations and many projects have resulted in significant improvements, substantial cost savings and publications in management journals.

Assessment method

Assessments take the form of case studies, applied group and individual assignments, change projects, examinations and poster presentations. You will also participate in debates and action learning sets.

Course fee

EU applicants
•Year 1: €8,000
•Year 2: €4,500

Non-EU applicants
•Year 1: €16,000
•Year 2: €9,000

You can complete three modules to receive a postgraduate certificate (total fee: €4,150) or you can exit with a postgraduate diploma upon completion of six modules (total fee: €8,300). A stand-alone module option can also be made available (total fee: €1,395) depending on class numbers.

Please note
•The tuition includes all resources, including core textbooks, access to our award-winning online learning portal and access to extensive RCSI-only databases.
•The tuition fee is also inclusive of an NUI fee.
•Fees are payable via instalments or in one lump sum.
•All fees must be paid in full at the beginning of each semester.
•Students with outstanding fees will not be entitled to receive their grades.
•Students with outstanding fees will have VLE and library privileges withdrawn.
•Students with outstanding fees at the end of Year 1 will not have grades brought forward to the Exam Board and will not progress to Year 2.
•Students with outstanding fees at the end of Year 2 will not have their grades brought forward to the exam board and will not graduate.
•We ask that students who are being sponsored or funded by their employer forward us on a funding confirmation letter. This can be sent to leadership@rcsi.ie.

Enrolment and start dates

How to apply
Applications for the MSc in Quality & Safety in Healthcare Management open in the spring of each year. There is only one intake each year, starting in September.

Please ensure to attach the following supporting documents with your application:
•Passport-sized photograph. Photographs must be recent and of the individual applying for programme.
•Clear copy of a valid passport.
•Copies of your academic transcripts/degree
•€100 non-refundable application fee should be paid by cheque, postal order or bank draft.

Please direct any enquiries about online applications to leadership@rcsi.ie.

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