Graduate Diploma Health Studies
What is meant by "Lean thinking"?
Lean means using less to do more. Lean thinking is not typically associated with healthcare, where waste of time, money, supplies, and good will is a common problem. But the principles of Lean management can, in fact, work in health care in much the same way they do in other industries. Many Healthcare organisations are successfully using Lean thinking to streamline processes, reduce cost, and improve quality and timely delivery of products and services. The seeds of Lean were sown by many different innovators but Toyota is credited as being the forefather of Lean as we know it today.
Waste of money, time, supplies, or good will decreases value. When applied rigorously and throughout an entire organisation, Lean principles can have a positive impact on productivity, cost, quality, and timely delivery of service. While sceptics are right when they say, "Patients are not cars," healthcare is, in fact, delivered in extraordinarily complex organisations, with thousands of interacting processes, much like the manufacturing industry. Many aspects of the Toyota Production System and other Lean tools therefore can and do apply to the processes of delivering care.
The programme is designed to prepare the Black Belt student for implementing lean throughout their healthcare organisation. It will lay the groundwork for building a lean six sigma healthcare transformation by training the student in researching, implementing and leading on change in their own organisation and in Black Belt theory and application.
Where and How is the training delivered?
The training is delivered in 2 centres across 2 semesters UCD Belfield and the Mater Misericordiae University Hospital. Self-directed study takes place throughout the duration of the year long Programme.
How is the training delivered?
The Programme is delivered via four modules utilsing lectures, online components, clinical placements and reference site visits with academic assessment. Academic assessment is via individual academic assignments and the development of a full Black Belt Project from Define to Control Phase (DMAIC) within 1 year of commencing Programme. Full support and coaching is provided by our Mater/UCD Black Belt team in delivering a Lean healthcare based project.
Indicative Learning Outcomes: On completion the student will be able to:
lead on Lean Six Sigma improvement initiatives as an engaged and informed Black Belt
demonstrate and teach Lean Six Sigma principles, methods, and tools to optimise care delivery and support processes
utilise advanced Lean Six Sigma methodologies and tools to optimise care delivery and support processes
be a skilled practitioner of implementation science and researching change in their own organisation
carry out healthcare research to support and underpin organisational Lean Six Sigma projects manage complex lean six sigma healthcare cases
Evidence knowledge and understanding of problem solving principles, tools and techniques to deliver Lean Six Sigma project outcomes
demonstrate the ability to analyse and draw conclusions from data through the use of analytical and statistical techniques
demonstrate, through developing and leading a solo project understanding of the effectiveness of the Lean Six Sigma DMAIC methodology in Healthcare
deliver Value Add for patients, staff and customers
demonstrate the ability to overcome resistance to change in an organisation through effective communication with and influencing of key stakeholders utilsing Lean Six Sigma methodologies