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Organisation Renewal & Transformation

About the Course

This programme is designed to equip managers with the knowledge, skills, tools and techniques to lead organisational change. It reflects the critical need for organisational flexibility within an increasingly dynamic business environment. The programme is highly participative to ensure that the collective experience of the entire class group is harnessed. The faculty teaching on the programme will combine academic insight and practical relevance by blending an academic with an experienced practitioner to co-teach many of the modules.

The programme emphasis is on participant-centred action learning using a combination of real-life problems and case studies. The workshop timetable of Fridays and Saturdays has minimal impact on a busy work schedule and is accessible to a wide geographical population.

What will I get from this programme?

Participation in this programme will equip you with the skills to analyse actual change situations, identify the range of interventions available and the skills to implement those interventions to maximum effect. Specifically, the modules will address:

• The practical skills to establish productive relationships with clients, work groups and organisations

• The why, when and how to intervene at individual, team and organisational levels

• The capacity to understand organisations as systems

• Enhanced self-awareness and increased ability for using one’s self as an agent of change

• Enhanced skills in specialised Organisational Development areas via powerful experiential learning

• Improved insight into the political and behavioural dynamics of change management

Who is this programme for?

• All Managers who are concerned with enhancing their change management skills

• Organisation Development practitioners who want to develop deeper insight into the underlying models and frameworks of development

• Those involved in strategy development who want to augment their analytical skills with behavioural insight to assist in implementing strategy

• HR professionals who want to extend and develop their contribution beyond their functional role

Entry requirements

Participants should hold a primary degree or equivalent professional qualification. Consideration will be given to applicants who do not hold a primary degree but whose depth of industry and organisational experience, qualifies them as suitable participants. For application forms and further information, please contact Deirdre Luby at Tel: +353 1 716 8080 or email deirdre.luby@ucd.ie

Duration

6 two-day modules (Fri & Sat) over 12 months

Module Dates for February 2017 intake as follows:

Module Overview Faculty Date(s)

Induction Prof Patrick Gibbons 16th February 2017 (2- 5pm)

Module 1: Introduction to Change, Transformation and Organisation Development Prof. Karan Sonpar 17th & 18th February 2017

Module 2: Diagnostic Models and Organisational Analysis Prof Patrick Gibbons 31st March & 1st April 2017

Module 3: Individual Level Interventions Ms Ann Flaherty & Mr Damian Killen 12th May 2017 Mr Stephen Boyle 13th May 2017

Module 4: Organisational Culture and Major Systems Interventions Prof David Loree 21st & 22nd July 2017

Module 5: Group and Team Development Mr Colm Murphy & Dr Paul McGrath 1st & 2nd September 2017

Module 6: Leading Change and Evaluation Prof Patrick Gibbons 20th & 21st October 2017

Subjects taught

Module 1: Introduction to Change, Transformation and Organisation Development

This module outlines the evolution of the OD field and surfaces the key ethical considerations in designing change and development programmes. Particular attention will be focused on process consultation and the skills of the OD practitioner as well as the creation of learning and adaptive organisations.

Module 2: Diagnostic Models and Organisational Analysis
This module addrsses the initial phases of an organisational intervention. It speaks to the important pre-contracting and contracting phases of an intervention-both for external and internal consultants. It then moves on to discuss and evaluate frameworks for organisational diagnosis. As part of the diagnostic process, data collection, analysis and feedback mechanisms are also outlined.

Learning outcomes:
•Deeper understanding of analytical frameworks to evaluate organisations

•Familiairty with approaches to diagnosis, including action research and appreciative inquiry

•Enhanced skills at designing data collection approaches including interviewing, survey research and observation

•Enhanced insight into feedback of data as an intervention in organisations

Module 3: Individual Level Interventions
This module will focus on enhancing participants’ selfawareness as change leaders. In addition some psychometric assessments will be evaluated in this module. Participants will use these assessments, evaluate their impact and identify situations where such interventions would be useful.

Module 4: Group and Team Development Interventions
This module will examine the role of team and groups in organisational renewal and transformation. Participants will explore the difference between teams and groups and which is fit for purpose. The module will identify the key characteristics of high performing teams as well as common group dynamics that impact performance. Participants will also complete a high performing team diagnostic with a team in their own organisation and in doing so will experience a systemic team development process and the challenges of working with teams within that process. The role of the leader in coaching the team will be a key focus.

By the end of the module, participants will be able to:

Differentiate between teams and groups and which is best for purpose for particular work and projects

Understand key team dynamics and how these impact performance

Identify the common characteristics of a high performing team

Identify and plan interventions for a team in their own organisation based on a high performing team diagnostic tool

Understand the role of the leader in developing and coaching the team

Create a team development process and action plan

Module 5: Organisational Culture and Major Systems Interventions
There is hardly any organisation in today’s global context that is not confronted with the need for change. Leaders of large and small companies are facing radically new technologies, global markets, new competition, and social shifts. Organisational leaders formulate strategies that are aimed at surviving and prospering under new competitive conditions, but fundamental changes deep inside the organisation are needed in order to execute such strategies. Organisational leaders are often aware of the need for change and spend staggering sums of money on change consulting and change efforts, yet many of these efforts do not succeed.

In this module, participants will explore the underlying elements of successful organisational changes. The module draws from a range of fields, including strategy, organisational behaviour, sociology and psychology. It will examine the fundamental nature of change and the challenges that leaders face as they plan and execute their efforts. The module emphasises individual, organizational and societal elements required for successful and lasting change.

Learning Outcomes
•Develop a framework for extraordinary change leadership (what are the underpinnings?)

•ŸDevelop the connections between strategy, structure, people, process, and rewards in organisational change efforts

•Understand how extraordinary leaders develop winning strategies for their domains

•Flexing change leadership to suit the changing context

•ŸIdentify best practices for spotting emerging talent within organisations

•As part of a change initiative, make effective decisions around selection and succession by translating assumptions about potential into hard data

•Investigate the role of "soft skills" training in organisational change initiatives

•Examine leadership strategies for creating effective, sustained organisational change in which employee empowerment is a central aim of and vehicle for change

•How to manage the tension between strategic planning and execution in a real-time environment

•Explore the intersection between intended, emergent and realized strategy in successful change efforts

Module 6: Leading Change & Evaluation

This module will speak to the characteristics required of change leaders at all levels in the organisation. Change leadership tactics at senior levels willl be contrasted with tactics to be employed at lower levels in the organisation. Thereafter, the second part of the module addreses the critical issue of evaluating the efficacy and ROI from organisational interventions. Particular attention will be paid to ensuring that evidence of intervention performance can be generated.

Learning outcomes:
•Enhanced understanding of the personal skills and characteristics required of change leaders

•Insight into the evaluation of interventions and designing
effective assessment methods

•Enhanced skills at feedback of evaluation data

Comment

Accredited: NFQ Level 9 & Credit: 30 ECTS

Application date

For application forms and further information on this course, please contact Deirdre Luby at +353 1 7168080 or Email: deirdre.luby@ucd.ie

Application Procedure
A completed application form, digital photograph and copy of transcripts for all university-level degrees (if applicable and excluding those taken at UCD) will be required.

Please note: A telephone or personal interview with the Programme Director may form part of the admission process. The interview helps determine whether the programme is the most appropriate educational solution for the applicant

Course fee

The fee of €7,750 or €7,363 (UCD Business Alumni discount) is a comprehensive cost that includes your tuition, all course related materials, lunches and refreshments while on campus, library access etc. There are no additional overheads. We offer staged payments and there is no interest charged for choosing this option. Terms and conditions apply. Tax relief is also available on fees. For details visit www.revenue.ie

Enrolment and start dates

Next Intake: 16th February 2017

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