Immediate start

County Dublin + 1

€28,000

Role: Customer Support Officials

Location: Flexible locations – Nationwide (Dublin, Limerick, Cork & Athlone)

Contract: This role is being offered on both a Part Time & Full Time Basis – 1 year Fixed Term Contracts

The Journey

The banking system in Ireland is on an exciting change journey and AIB are at the heart of this journey supporting our customers. Over the next 12 months AIB are looking forward to welcoming and supporting new customers, as they make the transition from Banks exiting the Irish market and we want you to be part of that journey.

Who are we?

We’re AIB, a strong Irish Bank packed with purpose - to back our customers to achieve their dreams and ambitions. That goes for our employees too – everything starts with you. We’re made of small teams where you have the chance to shine, so whoever you are, whatever you dream of, we back you.

Why join us?

We want to be at the heart of our customer’s financial lives by giving them an exceptional experience. We are building a culture that breaks the conventions of what our customer and employees expect of a bank.

At AIB, we back you. We want you to own your career, seize the opportunities, build on your strengths and embrace new experiences. Whether it’s through personal development, culture, or community, we support you through your career.

Our culture is backed by strong company values: Drive Progress, Show Respect, Be One Team, Own the Outcome and Eliminate Complexity.

Check out our Life at AIB video - https://www.youtube.com/watch?v=vTw_SSNBEJk

Where will you work?

In AIB we are growing our business to meet our new and existing customer’s requirements. We have some exciting opportunities for you to get involved in helping new customers open new Bank accounts to meet their everyday banking needs. The roles will be part of our Customer Services, Direct Banking and Branch Banking teams.

What is the role opportunity?

Opportunities for

  • Sales & Service Advisors in our Contact Centre
  • Data processing in our Operations Support Teams

Key Role Requirements:

  • Previous experience working with customers would be preferable
  • Self-motivated, energetic & ability to operate on own initiative
  • Proven track record in delivering strong results against goals
  • Experience in Customer Engagement / telephony role or in transaction processing
  • Completing Personal Credit applications and transactions for our customers
  • Current model for new trainees is an initial full-time period on site to gain complex product knowledge & system training
  • Remote/branch working will be considered after initial training period

Does this sound like something that you want to be part of?

We are looking for individuals who are:

  • Customer focussed
  • Strong communicators
  • Able to work on own initiative and be a key team player
  • Able to learn quickly and apply new skills
  • Agile and flexible
  • Good computer skills, a working knowledge of Excel and Word

If you feel you have what it takes, click apply and fill in the online application form. If you would like more information the AIB Talent Acquisition Team can help. You can contact them at careers@aib.ie .

More Details

Salary

€28,000

Locations

Flexible locations – Nationwide (Dublin, Limerick, Cork & Athlone)

Regions

County Dublin, County Westmeath

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