Sales Support Executive

The Role

• Support the sales team with day-to-day key account management administration
• Run and analyse sales reports and deliver updates to wider business, highlighting concerns and recommendations to turn around
• Create engaging customer presentations for any big retailer meetings and deliver to sales team
• Complete new line forms submissions and ensure loading in timely manner, liaising with all departments in timely manner.
• Be the main point of contact for the customer services team to ensure orders are processed smoothly and communication remains tight with all customers
• Assist in monthly forecasting for all customers and liaise with supply chain team to ensure accuracy
• Co-ordinate, pack and send out customer samples requests
• Follow up and respond to all customer queries for all accounts e.g., price queries, NPD forms etc
• Serve as a business representative at major industry events, conferences, trade shows, and expositions (Some travel may be required to UK and Europe)
• Ad hoc activities as required
• Role will report to Sales Enablement Manager (to be hired) and to the International Commercial Director in the interim

Competencies

• High level proficiency in the MS Office, in particular Microsoft Excel and Outlook
• Strong attention to detail
• Be able to adapt to a fast changing environment and respond in an efficient and timely manner
• Positive attitude with a willingness to learn
• Excellent organisational skills
• Have strong communication skills – both written and verbal

BFree Values

• Think Customer – you will put the customer at the heart of all decision-making
• Show and Earn Respect - to get respect, you must show respect
• Own it and Deliver - you will be personally accountable for what you do and for on-time delivery
• Work as One - to go far you will pull together with others
• Keep it Simple - you will keep it simple to deliver sustainable growth and profitability