Digital Transformation in Financial Services

Institute of Banking

Digital Transformation in Financial Services

Client and customers’ expectations and business efficiencies are the two big drivers that are dominating the digital transformation agenda. This programme is designed to give you the skills to succeed in the opportunistic environment that digital transformation presents, by enabling you to create a strategic transformation approach and to build a dynamic and agile culture in your team, unit or enterprise.

Who is it for?
This programme is relevant to all areas of the financial services sector, in particular international financial services, fund management and all areas of banking. Learners will be at managerial and leadership level or aspiring to a leadership role.

When you successfully complete this programme you will be awarded a Professional Diploma in Digital Transformation in Financial Services from UCD.
This is a level 9 qualification on the National Framework of Qualifications.

Subjects taught

Modules and learning outcomes

Strategy and Culture in a Digital Transformation Environment - (NFQ, Level 9, 10 ECTS)
Forces driving digital transformation
Technology trends
Dispelling the myths of digital transformation
Disruption and digital business models
Domains of Strategic Transformation (Customer, Competition, Data, Innovation and Value Propostion)
Value Proposition development
Engaging the C Suite

Digital Assets and Operating Model - (NFQ Level 9, 10 ECTS)
Building blocks of a digital business
Digital 3600 - how to frame the organisational layers of digitisation
Customer centric business models
Harnessing data to support prioritsation, personalisation and operational excellence
Unwrapping agile
Establishing innovation
Evaluating the digital operating model
Developing the transformation roadmap
Understanding software development and deployment
Digital architecture blueprints
Managing digital risk
Digital skillset and learning paths

Designing and Delivering Digital Transformation - (NFQ Level 9, 10 ECTS)
Common transformation pitfalls
Managing change
Change leadership
Customising change
Transformation toolset
Data, dashboards and KPIs
Business Agility
Design thinking
Developing the business case for digital transformation
Realising the benefits

Entry requirements

Students seeking admission to the MSc Pathway or its constituent programmes must possess:

An Honours degree (min H2.2, Level 8 NFQ) in business or a related discipline

An Honours degree (H2.2, Level 8 NFQ) in a non relevant business discipline and 3 years' relevant work experience

Admission many also be considered for experienced professionals who do not meet the admission requirements as set out above, where they can demonstrate knowledge through their work

Professional body membership
You must be a current member of IOB, or become a member, to undertake this programme.

Assessment Info


100% Continuous Assessment.


Strategy and Culture in a Digital Transformation Environment (NFQ Level 9, 10 ECTS)

Digital Assets and Operating Model (NFQ Level 9, 10 ECTS)

Designing and Delivering Digital Transformation (NFQ Level 9, 10 ECTS)


Duration: Varies
Delivery is online.

Enrolment dates

Next intake Autumn Trimester - (2024-2025 academic year)

Please note that the programme content and fees are subject to change in the 2024/2025 academic year. Any changes will be outlined in the 2024/2025 prospectus and at in August - the start of the new academic year.

Post Course Info

Continuous Professional Development
If you hold an IOB designation or a designation managed by IOB, CPD hours may be awarded on successful completion of this programme.

More details
  • Qualifications

    Special Purpose Diploma (Level 9 NFQ)

  • Attendance type

    Part time

  • Apply to

    Course provider