Software Skills for Trust & Safety Professionals

Overview

Develop the industry-specific computer programming and machine learning skills to support Trust and Safety teams.



This programme is aimed at trust and safety or content moderation professionals who wish to develop technology-specific software skills with a focus on data processing and management theory, tools and techniques.

This course consists of two modules, worth 5 ECTS credits each, taught over two semesters.



Course Modules

Data Processing Technologies (5 ECTS):

The aim of this module is to equip the learner with the necessary knowledge and understanding of the technologies supporting the tools used by trust and safety and/or content moderation teams. As these tools tend to be in-house and developed by social media companies for their own use, it is imperative for content management teams to interact with the developers of these tools to design and alter workflows to better support a content moderation team. The modules provides learners with a working knowledge of computer programming and software development and also enables them to understand the concepts of machine learning in addition to data visualisation.



Data Management Technologies (5 ECTS):

This module provides learners with a working knowledge of flat file systems, databases, and big data databases, their use, advantages, and issues. Content Management Systems are also explored to better enable learners to interact with the developers of these tools.

Applicants are required to hold a minimum of an honours (NFQ level 8) primary degree with a 2.2 award, or equivalent. To facilitate the diversity of workers in the area, who range from Level 8 graduates in communications, languages, psychology and business studies, entry to the programme is for non-cognate NFQ level 8 qualification holders. It is expected that applicants for the Certificate in Applied Project Management for Trust and Safety Professionals would be working in the broad online trust, safety and content moderation environment.

How to Apply

Directly to Griffith College (see "Application Weblink above").

8 months part-time. Timetables: TBC.

Intake Dates: TBC.