Accounts and Sales Assistant
Founded in 1967, Appian Fasteners has grown into a leading B2B distributor of industrial fasteners, mechanical components, and access hardware.With locations in Belfast, Dublin, and Scotland we are perfectly positioned to service customer requirements in both the UK and Ireland, as well as mainland Europe.Working with our Global partners, we have a world class product portfolio for the core markets we serve which include electronics, automotive, enclosure manufacturing, medical equipment, heating & ventilation, general engineering, and design houses.
Role Overview
We are seeking a detail-oriented &
motivated Accounts and Sales Assistant to join our team. This role will support
our sales function with preparing customer quotations, order management and
customer service, while simultaneously managing credit control duties.
The ideal candidate will possess
strong interpersonal skills to manage both internal stakeholders and external
clients effectively. This role offers candidates the opportunity to gain
practical experience across sales administration, accounts and client support.
Key Responsibilities
Sales Support
·
Accurately process customer orders in a timely
manner.
·
Act as primary point of contact for customer
queries.
·
Resolve discrepancies in customer accounts to
ensure high levels of client satisfaction.
·
Support Key Account Managers in maintaining
positive relationships with our client base.
·
Liaise with suppliers
Credit Control
·
Proactively manage the sales ledger to ensure
payments are received within agreed credit terms
·
Contact customers via phone and email to secure
payments and resolve outstanding balances.
·
Maintain accurate records of all collection
activities and account status updates.
·
Assist in setting up new accounts and monitoring
credit limits.
Candidate Requirements
·
Experience: No experience necessary
as full training will be provided.
·
Education: Relevant qualification in
business related field is highly desirable.
·
Interpersonal Skills: Excellent
communication skills with the ability to build and maintain relationships with
customers and internal teams.
·
Technical Skills: Proficiency in
Microsoft Office (specifically Excel) desirable.
·
Personal Attributes: High level of
accuracy, organized, the ability to multitask in a fast-paced environment, and
a proactive approach to problem-solving.
Location: Citywest
Business Campus (Hybrid)
Job Type: Full-Time (Permanent)
Experience: 0-1 year
Founded in 1967, Appian Fasteners has grown into a leading B2B distributor of industrial fasteners, mechanical components, and access hardware.With locations in Belfast, Dublin, and Scotland we are perfectly positioned to service customer requirements in both the UK and Ireland, as well as mainland Europe.Working with our Global partners, we have a world class product portfolio for the core markets we serve which include electronics, automotive, enclosure manufacturing, medical equipment, heating & ventilation, general engineering, and design houses.
Role Overview
We are seeking a detail-oriented &
motivated Accounts and Sales Assistant to join our team. This role will support
our sales function with preparing customer quotations, order management and
customer service, while simultaneously managing credit control duties.
The ideal candidate will possess
strong interpersonal skills to manage both internal stakeholders and external
clients effectively. This role offers candidates the opportunity to gain
practical experience across sales administration, accounts and client support.
Key Responsibilities
Sales Support
·
Accurately process customer orders in a timely
manner.
·
Act as primary point of contact for customer
queries.
·
Resolve discrepancies in customer accounts to
ensure high levels of client satisfaction.
·
Support Key Account Managers in maintaining
positive relationships with our client base.
·
Liaise with suppliers
Credit Control
·
Proactively manage the sales ledger to ensure
payments are received within agreed credit terms
·
Contact customers via phone and email to secure
payments and resolve outstanding balances.
·
Maintain accurate records of all collection
activities and account status updates.
·
Assist in setting up new accounts and monitoring
credit limits.
Candidate Requirements
·
Experience: No experience necessary
as full training will be provided.
·
Education: Relevant qualification in
business related field is highly desirable.
·
Interpersonal Skills: Excellent
communication skills with the ability to build and maintain relationships with
customers and internal teams.
·
Technical Skills: Proficiency in
Microsoft Office (specifically Excel) desirable.
·
Personal Attributes: High level of
accuracy, organized, the ability to multitask in a fast-paced environment, and
a proactive approach to problem-solving.
Location: Citywest
Business Campus (Hybrid)
Job Type: Full-Time (Permanent)
Experience: 0-1 year
