The Opportunity

This is a rare chance for a talented and motivated graduate to join a high-growth Irish femtech start-up at exactly the right moment — as we move from R&D to full commercial launch. You will work with the team across business operations and customer service, gaining genuine breadth of experience in a company that is changing lives.

Your language skills will open doors. As Coroflo expands into German- and French-speaking European markets, your ability to communicate naturally with customers, healthcare professionals, and partners in those markets will be central to our success.

As well as joining a highly motivated team, you'll have 25 days holidays and hybrid working.

Key Responsibilities

Customer Service & Support

• Serve as a first point of contact for customers, healthcare providers, and retail partners — in English, German, and/or French

• Respond to product queries, troubleshoot issues, and escalate clinical or technical matters as appropriate

• Manage customer communications across email, live chat, and phone channels

• Maintain and update the CRM system with accurate customer data and interaction records

• Gather and synthesise customer feedback to inform product and service improvements

• Help build out multilingual FAQ resources and customer-facing documentation

Business Operations

• Support day-to-day operations including order processing and logistics coordination.

• Assist in preparing reports, dashboards, and internal briefings for the leadership team

• Coordinate with retail partners on orders, queries, and replenishment

• Support finance administration tasks including invoice tracking and purchase order management

• Contribute to the development and documentation of internal processes and SOPs as the company scales