Customer Relationship Manager

The Keg Cru | Ballycoolin, Dublin 11

CraftBeer Growlers Ltd t/a The Keg Cru is seeking
an organised, professional and customer-focused Customer Relationship
Manager to join our growing team.

This is a varied role combining customer account
management, administration, reporting and business support. The successful
candidate will play a key role in maintaining strong customer relationships
while ensuring customer accounts and business records are accurate and up to
date.

Key Responsibilities

• Build
  and maintain strong customer relationships.
• Manage
  customer accounts and records.
• Process
  customer and supplier invoices.
• Assist
  with payroll administration.
• Manage
  and reconcile The Keg deposit system.
• Produce
  weekly and monthly management reports.
• Support
  the day-to-day operation of the business.
• Ensure
  records and reporting are maintained accurately and on time.

Essential Requirements

• Full
  clean driving licence.
• Aged
  23 years or over (insurance requirements apply).
• Strong
  organisational and administrative skills.
• Excellent
  communication and customer service skills.
• High
  attention to detail.
• Good
  knowledge of Microsoft Office, particularly Excel.
• Ability
  to work independently and as part of a team.

Hours

• Monday
  to Friday, 9.30am to 6.00pm.

Occasional Saturday work (typically 11.00am to
2.00pm)

Benefits

• Competitive
  salary.
• Full
  training provided.
• Electric
  company vehicle provided for business use.
• Opportunity
  to grow within a successful and expanding business.
• Friendly
  and supportive working environment.