Front of House/Server

HB2514 - Server

Handsome Burger are hiring! With a store located at 2 Chatham Row, Dublin 2 and a new store opening in Dún Laoighaire this year, we are looking for Front of House staff to join us. The ideal candidate will be someone who is passionate about hospitality and looking for a company where they can grow their career from server all the way to a future Restaurant Manager.

The server is the face of Handsome Burger. They ensure that the guest is greeted with a warm  welcome and that orders are taken in a friendly and timely manner. They make sure that guests receive their correct food and drink orders, answer inquiries relative to items on the menu, and otherwise attend to the needs of guests.

What’s this job going to feel like for you?

This role requires multitasking and a friendly customer service attitude. You’re the face of the company, who the guests will remember. You’ll be taking orders, know the menu like the back of your hand and be able to answer any questions a customer may have. You’ll keep the restaurant and bathrooms clean, keep the customers happy and keep them wanting to come back because of the top-notch service you provide.

Responsibilities and Duties - non negotiables

• Create a warm, fun atmosphere for guests and team members.

• Answer questions regarding food and drink items and their preparation.

• Greet guests on their way in and out of the restaurant, inviting them to return.

• Take the entire order, repeat the order to the guest for clarification. 

• Up-sell additional products when possible and appropriate.

• Run food for guests in their section, as well as for any other section in the restaurant.

• Check back after delivery of food to ensure guest satisfaction, & respond to any additional needs.

• Maintain table appearance by clearing finished plates, checking drink levels, removing clutter etc.

• Manage any cash handling correctly and responsibly.

• Keep the workstation clean and set up, and take down station tables appropriately.

• Keep the immediate supervisor informed of all problems or matters of significance. Take prompt corrective action where necessary, or suggest alternative courses of action.

• Perform all duties and responsibilities in a timely and effective manner, following company policy.

• To execute any other tasks within the restaurant assigned by the direct supervisor/manager.

• Avoid breakage, and waste and help control costs.

• Follow and implement morning and evening cleaning procedures, as outlined.

• Check and maintain the cleanliness of the restaurant, toilets, and all public areas constantly.

  
  

  Pay starting from €14.50 per hour, plus a Sunday premium of €0.50 per hour. Tips are divided between staff each week.

  Employees also receive a free meal (burger, fries & a drink) on duty each day.