Graduate –Operations & Digital Innovation

We are seeking a technically minded graduate to join
our Operations Team in a newly created, structured 2-year programme starting
September 2026.

The role focuses on:

·        
Improving processes

·        
Enhancing data
reporting and insights

·        
Implementing automation
and AI-assisted tools

You will support strategic initiatives, helping to
enhance operational efficiency and strengthen data-driven decision-making. This
role provides hands-on experience across multiple functions, enabling the
graduate to develop broad expertise in operations and digital innovation within
a professional association environment.

Key Responsibilities

1.       AI & Digital Transformation

·        
Identify opportunities
to streamline workflows and reduce manual workloads.

·        
Support the evaluation
and implementation of AI-assisted tools and automation solutions.

·        
Act as a “Digital
Champion,” creating guides, resources, and training materials to promote
responsible adoption of new technologies.

2.       Data Analytics & Reporting

·        
Develop and maintain
Management Information (MI) frameworks and analytics dashboards using tools
such as Power BI, Tableau, or Microsoft Lists.

·        
Analyse data to
generate actionable insights supporting operational improvements.

·        
Support integration of
analytics tools to improve reporting and monitoring across teams.

·        
Support, complete
periodic reporting and updating of relevant systems.

3.       Systems & Operational Support

·        
Assist with the ongoing
development and improvement of internal systems, including the Member Portal.

·        
Provide analytical and
operational support the business as needed, such as Public Affairs and Member
Services teams during peak cycles.

·        
Contribute to
initiatives enhancing data accuracy and reducing duplication across systems.

4.       Innovation & Capability Development

·        
Promote continuous
improvement and responsible adoption of emerging digital tools.

·        
Support initiatives
that foster innovation and operational excellence across the organisation.

What We Are Looking For

·        
Education: Recent graduate (2025 or 2026) with a degree in
Business Analytics, Data Science, Information Technology, Computer Science, or
a business degree with strong digital/technical focus.

·        
Technical Skills: Familiarity with data visualisation tools (Power
BI/Tableau) and Microsoft 365 (Excel, SharePoint, Lists).

·        
AI &
Automation: Interest in practical
and ethical application of Generative AI and workflow automation.

·        
Analytical
Mindset: Ability to interpret data,
identify trends, and generate actionable insights.

·        
Communication
& Collaboration: Strong interpersonal
skills and ability to work across teams.

·        
Problem Solving
& Curiosity: Enthusiasm for
exploring new technologies and improving processes.

What We Offer

·        
Mentorship &
Development: A structured 2-year
graduate programme with professional guidance.

·        
High-Impact
Projects: Ownership of initiatives shaping
the association’s digital future.

·        
Cross-Functional
Exposure: Opportunities to work across
Operations, Public Affairs, and Member Services.

·        
Practical
Experience: Hands-on work with
automation, analytics, and emerging digital tools.