Graduate Programme - CRM & Brand Loyalty

Summary

From our Head Office to the shop floor and everywhere in between our primary goal is to create and deliver a fantastic customer journey for everyone who shops at Lidl. 

With over 7,000 colleagues across our stores, warehouses and offices in Ireland and Northern Ireland we are a big and ambitious team. We know our people are our greatest asset and our success is down to the commitment and dedication of our team.

Training and Development

As a graduate at Lidl, you will receive a personalised and comprehensive training plan that will prepare you for your future role and career. You will learn from experienced trainers and mentors, who will guide you through on-the-job training and formal workshops on relevant topics. You will also have access to a variety of online courses and resources to enhance your learning experience.

Our graduate programme is the only one in Ireland that is assured by City & Guilds/ILM, a leading provider of vocational qualifications. This means that you will gain a recognised certificate that demonstrates your skills and competencies. You will also work on real business projects and challenges, and make a positive impact on our organisation and customers.

Are you ready to join the Lidl team and take your career to the next level?

What you'll do

Loyalty & CRM

The Loyalty & CRM Department is responsible for implementing effective and sustainable promotions and concepts through our Lidl Plus App that support the performance of our extensive store network across Ireland & Northern Ireland. As a member of the Loyalty and CRM team, you will be responsible for developing and executing strategies to drive customer loyalty and engagement. You will contribute to the planning, implementation, and delivery of initiatives that enhance the customer relationship and achieve strategic objectives through effective CRM practices.

The department focuses on building long-term customer loyalty through targeted promotions and personalized communication. This involves analysing customer data and insights to define segmentation and targeting strategies, and collaborating with other departments such as Marketing, Purchasing, and Store Operations to ensure a cohesive customer experience.

What you'll need

• An expected or attained 2.1 Honours Level 8 degree
• Full driving licence is required
• Flexibility to travel or relocate within Ireland is required
• Motivation and drive
• Strong personal skills
• Work experience or experience abroad
• German is an advantage but not a necessity

What you'll receive

We offer a competitive and transparent salary system, that ensures pay equality across all positions at Lidl

• €44,000 per annum pro rata
• 20 days holidays per annum pro rata
• Private employee medical insurance
• Flexible start and finish times
• City & Guilds/ILM Assured Programme
• Initial training and on-going development from an experienced team member
• Responsibility for and involvement in projects with real business impact
• Excellent opportunities for career progression
• Bespoke training plan depending on current skills and career path
• One-to-one coaching available from a qualified coach in the business
• A vast array of training and development opportunities from our in-house training catalogue including Leadership Development Programmes
• Masterclasses with renowned business experts
• Director and graduate mentorship programme
• Modern office facility with free parking
• On-site gym and canteen
• Up to 2 days remote working per week
• Mobile and broadband discounts with Three network

Lidl is an equal opportunities employer. If you have any particular requirements, we will ensure any reasonable accommodations are implemented as part of the recruitment and selection process. We value diversity and inclusion in our workplace and want to ensure that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion or membership of the traveller community.