HR support officer

The
position we are recruiting for is situated within the Resources management and
administrative services unit , and the selected candidate will be reporting to
the Head of the Human resources management sector. The jobholder will ensure
that training and development activities are aligned with the EUDA’s strategic
priorities, operational needs and succession planning objectives.

The
successful applicant will be requested to perform the following main tasks and
responsibilities:

• Develop, implement
  and regularly review the Agency’s Learning and Development (L&D)
  strategy, ensuring alignment with organisational priorities, workforce
  planning and EU regulatory requirements.
• Conduct systematic
  training needs analyses in cooperation with Heads of unit and sector to
  identify capability gaps.
• Collect training
  needs from the annual appraisal exercise and strategic documents and
  establish the annual training plan together with the Training Committee.
• Ensure integration
  of transversal priorities such as leadership development, digital skills,
  diversity and inclusion, ethics, and staff wellbeing into the annual
  learning framework.
• Design, procure
  and coordinate learning interventions (e.g. classroom training,
  e-learning, blended learning, leadership development, onboarding
  programmes), ensuring quality, cost-effectiveness and measurable impact.
• Liaise with
  external providers to ensure content alignment with organisational needs.
• Review training
  materials prior to delivery and provide operational support during
  sessions.
• Organise all
  logistical aspects of training (venue/online setup, materials, technical
  arrangements).
• Manage the
  training budget, including financial planning, procurement procedures and
  contract management of external training providers in line with the EU
  Financial Regulation.
• Establish and
  monitor KPIs to evaluate the effectiveness and return on investment of
  learning initiatives; prepare periodic reports for management.
• Administer and
  manage the EU Learn platform:Create, update and maintain courses in the EU
  Learn training catalogue;
• Manage enrolment,
  attendance tracking, certifications and reporting;
• Extract and
  analyse training data, ensure data accuracy and proper record management;
• Provide user
  support related to training registration and system use.
• Coordinate other
  staff development activities tailored to EUDA-specific needs, including
  training organised by units, onboarding programmes, team building events,
  language training and customised leadership training.
• Develop, implement
  and periodically review the Agency’s wellbeing strategy and annual action
  plan, ensuring alignment with organisational objectives, HR policies and
  applicable EU regulatory frameworks.
• Design, coordinate
  and monitor wellbeing initiatives (e.g. psychosocial risk prevention,
  worklife balance measures, mental health awareness, staff engagement
  actions), assessing their impact through defined KPIs and reporting to
  management.
• Act as focal point
  for wellbeing matters, liaising with internal stakeholders and external
  service providers to ensure coherent, compliant and effective delivery of
  wellbeing measures.
• Maintain and
  update the relevant intranet spaces-
• Provide back-up
  function for other HR officers.

Eligibility
requirements

• Be a national of
  one of the Member States of the European Union, Norway or Türkiye.
• Have fulfilled any
  obligations imposed by the laws concerning military service, if
  applicable.
• Produce the
  appropriate character references as to the suitability for the performance
  of the required duties.
• Be physically fit
  to perform the duties of the post.
• A level of
  post-secondary education attested by a diploma, OR a level of
  secondary education attested by a diploma giving access to post-secondary
  education, and appropriate professional experience of at least three
  years.
• Possess a thorough
  knowledge (mother tongue or minimum level C1) of one of the official
  languages of the European Union and, a proven satisfactory knowledge
  (minimum level B2) of another of these languages to the extent necessary
  for the performance of the required duties.

Essential
requirements

• A completed
  university degree in a relevant area, such as HR management, capacity
  building, psychology, organisational development, corporate training,
  adult education or similar.
• At least three
  years of proven experience working in the area of training and
  development.
• Proven experience
  in managing the complete training cycle including strategic planning and
  alignment with organisational priorities, in addition to operational
  delivery (training needs analysis, design and planning, development,
  delivery, evaluation, review and continuous improvement).
• Proven experience
  creating training and onboarding materials (institutional programmes,
  onboarding curricula, e-learning content, training catalogues).
• Proven experience
  handling training budgets, training-related procurement and financial
  processes.
• Advanced
  proficiency in Learning Management Systems (EU Learn, Moodle, or similar)
  to support organisational learning objectives, reporting and
  decision-making.
• Proven experience
  in designing a wellbeing strategy and implementing wellbeing initiatives.

Call
details

• Open
  date: 28.04.2026
• Closing
  date: 29.05.2026, 23:59 (Lisbon time)
• Type of
  call: Job vacancy
• Contract
  type: Contract Agent
• Reference: CA.2026.02
• Grade: FGIII
• Duration of
  contract: 5 years

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