Refuge Worker
Position: Refuge Worker
Location: ADAPT House, Rosbrien, Limerick
Reporting to: Refuge Coordinator
Rate of Pay: €18.02 - €19.53 per hour for live hours (depending on experience and qualifications)
€14.15 per hour for overnight shifts
Type of Contract: Initial two-year contract which may be extended after that period€18.02 - €19.53 per hour for live hours (depending on experience and qualifications)
Hours of Work over 2 week period
Week 1:
Monday: 8.00pm-8.00am (overnight shift)
Saturday: 8.00am-6.30pm (day shift)
Sunday: 7.30pm-8.30am (overnight shift)
Week 2:
Monday 8.00pm-8.00am (overnight shift)
Friday: 7.30pm-8.00am (overnight shift)
Sunday: 8.00am-8.00pm (day shift)
ABOUT US: ADAPT Domestic Abuse Services is a voluntary organization which was established in 1974. The Mission of ADAPT is to offer support and safety to women and their children affected by domestic abuse. The service is committed to challenging domestic abuse by strengthening the capacity of individuals, communities and organisations to respond effectively and to change society so that domestic abuse is no longer tolerated.
JOB SUMMARY:
We are looking to employ a highly motivated and committed individual who is interested in working for an organisation that makes a difference to people’s lives. The successful candidate will be part of the Refuge Team who provide 24-hour refuge and helpline support to women and children who are experiencing domestic abuse/coercive control. The role entails offering continued emotional and practical support as well as safety planning to the families within the refuge and helpline callers. The role also involves assisting in the upkeep of the accommodation and ensuring all health and safety procedures are followed.
CORE RESPONSIBILITIES:
· Provide practical and emotional support to women and children from a diverse range of backgrounds using a trauma-informed approach.
· Answer helplines and provide information and support to helpline callers.
· Maintain agreed health and safety standards and ensure the safety of residents and the security of the refuge.
· Work as part of the refuge team to proactively promote positive child welfare and protection in accordance with ADAPT’s Child Safeguarding Policy.
· Work as part of the staff team and contribute to the ongoing development of ADAPT and its services.
· Attend team meetings and other staff meetings.
· Participate in professional work supervision.
· Input daily and accurately onto e-Safe database.
· Maintain appropriate administrative systems and carry out other responsibilities as appropriate to the position.
Direct work with women survivors:
· Respond empathetically to help-lines and provide appropriate information, support, and follow on referral.
· Make new residents welcome, provide them with the practical supports (e.g. food, clothes) they need and make sure they are familiar with the working of the refuge and relevant policies and procedures.
· Using a trauma-informed approach, provide practical and emotional support for women survivors and their children and support them to address their identified needs including assisting residents with safety planning.
· Work in a trauma-informed manner with residents and support them to address related needs such as substance use and mental health.
· Under the direction of the Refuge Coordinator, ensure that residents are aware of their rights and responsibilities while in the refuge and that all other relevant policies are fully explained and signed.
· When residents are leaving, ensure that they are aware of the ongoing supports available to them.
Child Welfare and Protection:
· Promote positive parenting and support women to access supports from ADAPT and elsewhere to support them in their parenting roles;
· Adhere to ADAPT’s Child Safeguarding Policy and work with Túsla and other bodies in accordance with this policy.
Maintain Health and Safety Standards
· Work with residents to maintain the daily routine of the refuge and ensure that a high standard of health and hygiene is maintained at all times.
· Maintain apartments in suitable condition for new residents – clean, welcoming and appropriately equipped – and ensure that those who move out leave their accommodation in good condition.
· Follow procedures to ensure the security of the refuge and the safety of residents, carry out health and safety checks and report any health or safety hazards.
· Ensure that agreed fire prevention practices are followed at all times and carry out agreed fire evacuation drills.
· Follow agreed protocols when calling for assistance from emergency services e.g. fire service, ambulance.
· Implement good hygiene practices and carry out basic first aid in accordance with ADAPT policy;
Administrative and Other Responsibilities:
· Maintain up to date service user records on Salesforce database.
· Maintaining case files on service users in accordance with agreed procedures and in line with GDPR.
· Providing written reports and other documentation on the service or on individual children/families as required.
· Collect occupancy and other charges and maintaining records of same.
· Follow refuge policies and procedures at all times and report any concerns to the relevant manager.
· Carrying out other tasks, including helping with fundraising, as appropriate to the position. These may vary depending on the changing needs of the women and children concerned.
The above job description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the role which may be assigned from time to time.
Position: Refuge Worker
Location: ADAPT House, Rosbrien, Limerick
Reporting to: Refuge Coordinator
Rate of Pay: €18.02 - €19.53 per hour for live hours (depending on experience and qualifications)
€14.15 per hour for overnight shifts
Type of Contract: Initial two-year contract which may be extended after that period€18.02 - €19.53 per hour for live hours (depending on experience and qualifications)
Hours of Work over 2 week period
Week 1:
Monday: 8.00pm-8.00am (overnight shift)
Saturday: 8.00am-6.30pm (day shift)
Sunday: 7.30pm-8.30am (overnight shift)
Week 2:
Monday 8.00pm-8.00am (overnight shift)
Friday: 7.30pm-8.00am (overnight shift)
Sunday: 8.00am-8.00pm (day shift)
ABOUT US: ADAPT Domestic Abuse Services is a voluntary organization which was established in 1974. The Mission of ADAPT is to offer support and safety to women and their children affected by domestic abuse. The service is committed to challenging domestic abuse by strengthening the capacity of individuals, communities and organisations to respond effectively and to change society so that domestic abuse is no longer tolerated.
JOB SUMMARY:
We are looking to employ a highly motivated and committed individual who is interested in working for an organisation that makes a difference to people’s lives. The successful candidate will be part of the Refuge Team who provide 24-hour refuge and helpline support to women and children who are experiencing domestic abuse/coercive control. The role entails offering continued emotional and practical support as well as safety planning to the families within the refuge and helpline callers. The role also involves assisting in the upkeep of the accommodation and ensuring all health and safety procedures are followed.
CORE RESPONSIBILITIES:
· Provide practical and emotional support to women and children from a diverse range of backgrounds using a trauma-informed approach.
· Answer helplines and provide information and support to helpline callers.
· Maintain agreed health and safety standards and ensure the safety of residents and the security of the refuge.
· Work as part of the refuge team to proactively promote positive child welfare and protection in accordance with ADAPT’s Child Safeguarding Policy.
· Work as part of the staff team and contribute to the ongoing development of ADAPT and its services.
· Attend team meetings and other staff meetings.
· Participate in professional work supervision.
· Input daily and accurately onto e-Safe database.
· Maintain appropriate administrative systems and carry out other responsibilities as appropriate to the position.
Direct work with women survivors:
· Respond empathetically to help-lines and provide appropriate information, support, and follow on referral.
· Make new residents welcome, provide them with the practical supports (e.g. food, clothes) they need and make sure they are familiar with the working of the refuge and relevant policies and procedures.
· Using a trauma-informed approach, provide practical and emotional support for women survivors and their children and support them to address their identified needs including assisting residents with safety planning.
· Work in a trauma-informed manner with residents and support them to address related needs such as substance use and mental health.
· Under the direction of the Refuge Coordinator, ensure that residents are aware of their rights and responsibilities while in the refuge and that all other relevant policies are fully explained and signed.
· When residents are leaving, ensure that they are aware of the ongoing supports available to them.
Child Welfare and Protection:
· Promote positive parenting and support women to access supports from ADAPT and elsewhere to support them in their parenting roles;
· Adhere to ADAPT’s Child Safeguarding Policy and work with Túsla and other bodies in accordance with this policy.
Maintain Health and Safety Standards
· Work with residents to maintain the daily routine of the refuge and ensure that a high standard of health and hygiene is maintained at all times.
· Maintain apartments in suitable condition for new residents – clean, welcoming and appropriately equipped – and ensure that those who move out leave their accommodation in good condition.
· Follow procedures to ensure the security of the refuge and the safety of residents, carry out health and safety checks and report any health or safety hazards.
· Ensure that agreed fire prevention practices are followed at all times and carry out agreed fire evacuation drills.
· Follow agreed protocols when calling for assistance from emergency services e.g. fire service, ambulance.
· Implement good hygiene practices and carry out basic first aid in accordance with ADAPT policy;
Administrative and Other Responsibilities:
· Maintain up to date service user records on Salesforce database.
· Maintaining case files on service users in accordance with agreed procedures and in line with GDPR.
· Providing written reports and other documentation on the service or on individual children/families as required.
· Collect occupancy and other charges and maintaining records of same.
· Follow refuge policies and procedures at all times and report any concerns to the relevant manager.
· Carrying out other tasks, including helping with fundraising, as appropriate to the position. These may vary depending on the changing needs of the women and children concerned.
The above job description is not intended to be a comprehensive list of all duties involved and consequently, the post holder may be required to perform other duties as appropriate to the role which may be assigned from time to time.
