Be the one building AI-powered experiences where they matter most.
At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data, and AI to help organizations deliver more personalized service, improve operational efficiency, and build stronger customer relationships.
Help build, support, and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.
Key Responsibilities
- Automation Pipeline Engineering: Assist in building and optimizing automated incident response playbooks to orchestrate alert containment and remediation lifecycle actions.
- Workflow Integration: Write and maintain basic python scripts, infrastructure-as-code, and webhooks to seamlessly link alerting pipelines like PagerDuty with cloud infrastructure.
- AI-Augmented Development: Leverage generative AI coding assistants to efficiently write, debug, and document code, transforming existing automated processes into optimized workflows.
- Automated Tabletop & Posture Engineering: Help the engineering team design, build, and execute automated tabletop exercises and simulated attack campaigns to test the resilience of our production cloud environments.
- Logic Tuning & Drift Prevention: Audit existing security automation logic to ensure cloud API updates or environmental changes don't cause code failures or tracking issues.
Qualifications & Skills
- The Mindset: A strong desire to pursue a career in Cyber Security, specifically within Cloud Security Operations, Incident Response, or Detection Engineering.
- Scripting Exposure: Basic experience or coursework in coding/scripting (Python, Bash, or similar languages) and a conceptual understanding of APIs.
- Tech Adaptability: Familiarity with or interest in using AI tools to assist in writing code and solving technical problems.
- Cloud Awareness: Foundational familiarity with or interest in cloud infrastructure platforms (specifically AWS ecosystem concepts like IAM, EC2, CloudTrail).
- Problem Solvers Only: An analytical mindset capable of breaking down a multi-step security issue into a logical flow.
What You'll Learn
- How to operate an automated framework inside a specialized commercial security operations pod.
- How to use AI securely and effectively to augment and accelerate software development tasks in a production environment.
- How to build automated defenses that protect production cloud scale, moving away from old-school, manual practices.
The Hiring Process
- If this sounds like you, then we would love to hear from you. You can submit your up-to-date CV through the application link.
- You'll meet with a member of talent acquisition to discuss your background and interests.
- A 45-minute interview is scheduled with you and the hiring manager to tell you a bit more about Genesys and the available intern position, followed by a discussion about your background and interests.
- To prepare for this interview, we recommend brushing up on your software engineering theory and discussing your project work and debugging experiences.
- A member of our Talent Acquisition team will be in contact with feedback. If successful, a member of our team will discuss an offer for one of our intern positions.
- Finally, you’ll get started with us in January!
Working at Genesys
- AI at Enterprise Scale – Build, support, and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.
- A Flexible-First Culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
- Growth in the AI Era – Build future-ready skills through mentorship, learning programs, leadership development, and education support.
- Time to Recharge and Give Back – Benefits include paid volunteer time, August Free Fridays, well-being resources, and regionally tailored programs for employees and their families.
- Recognized Globally – Genesys is certified as a great place to work in 17 countries, with 94% of employees proud to tell others they work here.
Heads up! This job comes from an external source and hasn’t been reviewed by our team. Spot something off? Hit 'Report job' and let us know.
Sectors
Technology
Software engineering
Locations
Galway
Sectors
Technology
Software engineering
Locations
Galway
Be the one building AI-powered experiences where they matter most.
At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data, and AI to help organizations deliver more personalized service, improve operational efficiency, and build stronger customer relationships.
Help build, support, and operate technology used by more than 8,000 organizations in over 100 countries – moving AI from possibility to production in real-world enterprise environments every day.
Key Responsibilities
- Automation Pipeline Engineering: Assist in building and optimizing automated incident response playbooks to orchestrate alert containment and remediation lifecycle actions.
- Workflow Integration: Write and maintain basic python scripts, infrastructure-as-code, and webhooks to seamlessly link alerting pipelines like PagerDuty with cloud infrastructure.
- AI-Augmented Development: Leverage generative AI coding assistants to efficiently write, debug, and document code, transforming existing automated processes into optimized workflows.
- Automated Tabletop & Posture Engineering: Help the engineering team design, build, and execute automated tabletop exercises and simulated attack campaigns to test the resilience of our production cloud environments.
- Logic Tuning & Drift Prevention: Audit existing security automation logic to ensure cloud API updates or environmental changes don't cause code failures or tracking issues.
Qualifications & Skills
- The Mindset: A strong desire to pursue a career in Cyber Security, specifically within Cloud Security Operations, Incident Response, or Detection Engineering.
- Scripting Exposure: Basic experience or coursework in coding/scripting (Python, Bash, or similar languages) and a conceptual understanding of APIs.
- Tech Adaptability: Familiarity with or interest in using AI tools to assist in writing code and solving technical problems.
- Cloud Awareness: Foundational familiarity with or interest in cloud infrastructure platforms (specifically AWS ecosystem concepts like IAM, EC2, CloudTrail).
- Problem Solvers Only: An analytical mindset capable of breaking down a multi-step security issue into a logical flow.
What You'll Learn
- How to operate an automated framework inside a specialized commercial security operations pod.
- How to use AI securely and effectively to augment and accelerate software development tasks in a production environment.
- How to build automated defenses that protect production cloud scale, moving away from old-school, manual practices.
The Hiring Process
- If this sounds like you, then we would love to hear from you. You can submit your up-to-date CV through the application link.
- You'll meet with a member of talent acquisition to discuss your background and interests.
- A 45-minute interview is scheduled with you and the hiring manager to tell you a bit more about Genesys and the available intern position, followed by a discussion about your background and interests.
- To prepare for this interview, we recommend brushing up on your software engineering theory and discussing your project work and debugging experiences.
- A member of our Talent Acquisition team will be in contact with feedback. If successful, a member of our team will discuss an offer for one of our intern positions.
- Finally, you’ll get started with us in January!
Working at Genesys
- AI at Enterprise Scale – Build, support, and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.
- A Flexible-First Culture – Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
- Growth in the AI Era – Build future-ready skills through mentorship, learning programs, leadership development, and education support.
- Time to Recharge and Give Back – Benefits include paid volunteer time, August Free Fridays, well-being resources, and regionally tailored programs for employees and their families.
- Recognized Globally – Genesys is certified as a great place to work in 17 countries, with 94% of employees proud to tell others they work here.
Heads up! This job comes from an external source and hasn’t been reviewed by our team. Spot something off? Hit 'Report job' and let us know.
