A
ALONE

Visitation Support and Befriending or Telephone Support and Befriending

357 days to apply
Apply by: 23/09/2027

Sectors

Charity, public & civil service
Social care

ALONE’s Telephone Support and Befriending is a free friendly, support and information telephone service for older people. It provides personal daily or weekly contact to ensure that recipients are safe and well in their home.

Volunteers provide companionship and support such as appointment reminders, and information on local activities and relevant initiatives. All volunteers are trained and receive support from ALONE staff. Where additional needs arise that require a more hands-on approach, a request for support can be made to ALONE’s support coordination services. The service operates Monday – Friday and the calls are made at a pre-arranged time.


Visitation Support and Befriending is a supported one-to-one relationship between a volunteer and an older person who has been linked in with ALONE. The ALONE Support and Befriending service provides companionship and practical support to older people who would like extra social contact through a weekly volunteer visit. The Support and Befriending service is designed to reduce feelings of isolation and loneliness, provide assistance to solve everyday problems and enable older people to feel secure at home.

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