Who You Are
- Currently enrolled in or will receive a Bachelor’s or Master’s Degree in Tech with a graduation date in 2028
- Basic knowledge of at least one functional scripting language (e.g., Perl, Python, Ruby, shell scripting)
- Basic knowledge of Networking and Databases
- Basic knowledge of Operation Systems Windows and/or Linux
- Knowledge of internet fundamentals and cloud computing concepts
- Familiarity with Database, Storage, & Big Data concepts
- Knowledge of Networking fundamentals like CIDR notations, OSI model, DNS, HTTP, TCP/UDP, DHCP, routing, switching, subnets, NAT
- Comfortable working in a Linux/Unix environment
- Customer facing work experience
- You like to use the latest cloud computing technologies
- You have an interest in helping customers understand application architectures and integration approaches
- Familiar with best practices for applications, servers, and networks
- You want to be part of a customer facing technology team helping to ensure the success of AWS as a leading technology organization
- If you’re insatiably curious and always want to learn more, then you’ve come to the right place
What The Job Involves
- This is a 6 month internship starting in April 2027
- Amazon Web Services (AWS) is the market leader and technology forerunner in the cloud business
- As a member of the AWS support team, you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications
- As an Amazon intern, you will be interacting with your peers and the AWS global team of full-time professionals as part of our AWS Cloud Support team
- You will benefit from the opportunity to gain experience on our cloud services, hands-on training, and learning as you go
- Each day will bring new and exciting challenges on the job while you:
- Learn and use ground-breaking technologies
- Complete AWS certifications
- Work on projects that improve support-related processes with fellow interns in other locations
- Design, build and deploy tools/applications for AWS Support Engineers
- Interact with leading engineers around the world
- Partner with AWS teams
A Day In The Life
The Cloud Support Associate Internship Program provides interns with the technical and functional skills training based on Cloud Support Builder standards. On a typical day, a Cloud Support Builder will be primarily responsible for solving customer’s cases through customer contact channels (e.g., telephone, email, and web/live chat). They apply troubleshooting techniques to provide solutions for our customers by thoughtfully working with customers to dive deep into the root cause of an issue. A Cloud Support Builder may also develop, train, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives.
The Application Process
April 2027 start
Sectors
Locations
Sectors
Locations
Who You Are
- Currently enrolled in or will receive a Bachelor’s or Master’s Degree in Tech with a graduation date in 2028
- Basic knowledge of at least one functional scripting language (e.g., Perl, Python, Ruby, shell scripting)
- Basic knowledge of Networking and Databases
- Basic knowledge of Operation Systems Windows and/or Linux
- Knowledge of internet fundamentals and cloud computing concepts
- Familiarity with Database, Storage, & Big Data concepts
- Knowledge of Networking fundamentals like CIDR notations, OSI model, DNS, HTTP, TCP/UDP, DHCP, routing, switching, subnets, NAT
- Comfortable working in a Linux/Unix environment
- Customer facing work experience
- You like to use the latest cloud computing technologies
- You have an interest in helping customers understand application architectures and integration approaches
- Familiar with best practices for applications, servers, and networks
- You want to be part of a customer facing technology team helping to ensure the success of AWS as a leading technology organization
- If you’re insatiably curious and always want to learn more, then you’ve come to the right place
What The Job Involves
- This is a 6 month internship starting in April 2027
- Amazon Web Services (AWS) is the market leader and technology forerunner in the cloud business
- As a member of the AWS support team, you will be at the forefront of this transformational technology, assisting a global list of companies and developers that are taking advantage of a growing set of services and features to run their mission-critical applications
- As an Amazon intern, you will be interacting with your peers and the AWS global team of full-time professionals as part of our AWS Cloud Support team
- You will benefit from the opportunity to gain experience on our cloud services, hands-on training, and learning as you go
- Each day will bring new and exciting challenges on the job while you:
- Learn and use ground-breaking technologies
- Complete AWS certifications
- Work on projects that improve support-related processes with fellow interns in other locations
- Design, build and deploy tools/applications for AWS Support Engineers
- Interact with leading engineers around the world
- Partner with AWS teams
A Day In The Life
The Cloud Support Associate Internship Program provides interns with the technical and functional skills training based on Cloud Support Builder standards. On a typical day, a Cloud Support Builder will be primarily responsible for solving customer’s cases through customer contact channels (e.g., telephone, email, and web/live chat). They apply troubleshooting techniques to provide solutions for our customers by thoughtfully working with customers to dive deep into the root cause of an issue. A Cloud Support Builder may also develop, train, partner with development teams on complex issues or contact deflection initiatives, participate in new hiring, write tools/script to help the team, or work with leadership on process improvement and strategic initiatives.
The Application Process
April 2027 start
