Director of Operations
Dublin City Council Culture Company is recruiting a Director of Operations.
The Director of Operations is a new role created within the organisational structure of Dublin City Council Culture Company. This new role will function as a key member of the Leadership Team, combining various company core operational functions to provide strategic leadership, integrated management and delivery. These previously separate functions include Visitor Services, Operations and Facilities, HR and Staff Services.
This new role is part of the Leadership Team. The Leadership Team are responsible for delivering the vision, mission and Company Strategy, together with all the company teams. They are led by the Chief Executive, under the guidance of the Board of Directors. The Leadership Team's role is to ensure that the Company is organised and structured to deliver its objectives through strategic and creative leadership in the areas of programme, accessibility, financial and operational management and governance, people management, advocacy and communications.
The Leadership Team work together with their teams to shape and implement programmes that fully engage the people of Dublin to ensure the Company is consistently reaching audiences and participants for cultural experiences across the city.
ABOUT THE FUNCTION
The Operations function ensures the smooth running of the company through the management and effective implementation of company policies and procedures for HR, people management and training, Health and Safety, Facilities for staff and members of the public, IT supplies, software services and tech infrastructure. The Operations function is supported by expert advice from qualified specialists where needed including HR, H&S and IT services.
The Operations function oversees the work of our visitor services, front of house and customer service provision in the buildings we operate and programme. The Operations team works in close collaboration with our Curatorial and Heritage teams and Engagement teams on the tours and cultural participation programmes delivered by the Culture Company.
ROLE REQUIREMENT CRITERIA
-
Three to five years experience in senior management in an operations role.
-
Proven experience in delivering multiple Operational functions, such as these outlined, in a busy working environment.
-
Experience in successful Line Management of Employees.
-
Proven experience to lead multidisciplinary teams and deliver projects across diverse functions.
-
Strong strategic planning with a proven track record of delivering operational improvements and innovations.
-
An ability to work collaboratively with all teams of the Culture Company and seek further opportunities to advance the mission and vision of the company strategy.
-
The role needs detail oriented work, a focus on compliance and care, procedure led approaches and an ability to prioritise a large and varied portfolio of work.
TERMS
Contract: Permanent, full-time, subject to a six-month probationary period.
Salary: €66,324 gross per annum.
Annual leave: 28 days per annum.
Location: Based at locations where Dublin City Council Culture Company operates, including 14 Henrietta Street, Dublin 1 and Richmond Barracks, Dublin 8. Regular on-site attendance is required, with some hybrid working possible under the Company’s hybrid working agreement.
BENEFITS
Benefits include:
• Employer PRSA contribution matching up to 10%
• Income Protection
• Life Assurance
• Employee Assistance Programme
• Cycle to Work Scheme
• Taxsaver commuter scheme
• Certified training and professional development opportunities
HOW TO APPLY
Applications are now invited from applicants who meet these published requirements.
Applications must include:
• A full C.V.
• The names and contact details of two referees. Referees will not be contacted without prior permission.
• A letter, no more than two pages, citing your specific skills, knowledge and experience relevant to the role specification and requirements.
Completed applications should be sent by email only to recruitment@dublincitycouncilculturecompany.ie with Director of Operations in the subject line. Applications received after the closing date and time will not be accepted.
The closing date for this application is end of day 16 November 2026.
We envisage that any resulting first round interviews will be held during the week beginning 30 November 2026. In the interests of promoting accessibility all candidates who are invited for an interview will receive the interview questions and/or tasks in advance to allow everyone to prepare fully for the interview. Interviews will take place in an accessible location.
ABOUT DUBLIN CITY COUNCIL CULTURE COMPANY
Dublin City Council Culture Company runs cultural initiatives and buildings across the city with, and for, the people of Dublin. We collaborate with people, communities, cultural organisations, businesses, and Dublin City Council to embed cultural experiences and increase cultural participation throughout Dublin.
Full role and application information is available at:
https://www.dublincitycouncilculturecompany.ie/news/recruitment-call-director-of-operations
Dublin City Council Culture Company is recruiting a Director of Operations.
The Director of Operations is a new role created within the organisational structure of Dublin City Council Culture Company. This new role will function as a key member of the Leadership Team, combining various company core operational functions to provide strategic leadership, integrated management and delivery. These previously separate functions include Visitor Services, Operations and Facilities, HR and Staff Services.
This new role is part of the Leadership Team. The Leadership Team are responsible for delivering the vision, mission and Company Strategy, together with all the company teams. They are led by the Chief Executive, under the guidance of the Board of Directors. The Leadership Team's role is to ensure that the Company is organised and structured to deliver its objectives through strategic and creative leadership in the areas of programme, accessibility, financial and operational management and governance, people management, advocacy and communications.
The Leadership Team work together with their teams to shape and implement programmes that fully engage the people of Dublin to ensure the Company is consistently reaching audiences and participants for cultural experiences across the city.
ABOUT THE FUNCTION
The Operations function ensures the smooth running of the company through the management and effective implementation of company policies and procedures for HR, people management and training, Health and Safety, Facilities for staff and members of the public, IT supplies, software services and tech infrastructure. The Operations function is supported by expert advice from qualified specialists where needed including HR, H&S and IT services.
The Operations function oversees the work of our visitor services, front of house and customer service provision in the buildings we operate and programme. The Operations team works in close collaboration with our Curatorial and Heritage teams and Engagement teams on the tours and cultural participation programmes delivered by the Culture Company.
ROLE REQUIREMENT CRITERIA
-
Three to five years experience in senior management in an operations role.
-
Proven experience in delivering multiple Operational functions, such as these outlined, in a busy working environment.
-
Experience in successful Line Management of Employees.
-
Proven experience to lead multidisciplinary teams and deliver projects across diverse functions.
-
Strong strategic planning with a proven track record of delivering operational improvements and innovations.
-
An ability to work collaboratively with all teams of the Culture Company and seek further opportunities to advance the mission and vision of the company strategy.
-
The role needs detail oriented work, a focus on compliance and care, procedure led approaches and an ability to prioritise a large and varied portfolio of work.
TERMS
Contract: Permanent, full-time, subject to a six-month probationary period.
Salary: €66,324 gross per annum.
Annual leave: 28 days per annum.
Location: Based at locations where Dublin City Council Culture Company operates, including 14 Henrietta Street, Dublin 1 and Richmond Barracks, Dublin 8. Regular on-site attendance is required, with some hybrid working possible under the Company’s hybrid working agreement.
BENEFITS
Benefits include:
• Employer PRSA contribution matching up to 10%
• Income Protection
• Life Assurance
• Employee Assistance Programme
• Cycle to Work Scheme
• Taxsaver commuter scheme
• Certified training and professional development opportunities
HOW TO APPLY
Applications are now invited from applicants who meet these published requirements.
Applications must include:
• A full C.V.
• The names and contact details of two referees. Referees will not be contacted without prior permission.
• A letter, no more than two pages, citing your specific skills, knowledge and experience relevant to the role specification and requirements.
Completed applications should be sent by email only to recruitment@dublincitycouncilculturecompany.ie with Director of Operations in the subject line. Applications received after the closing date and time will not be accepted.
The closing date for this application is end of day 16 November 2026.
We envisage that any resulting first round interviews will be held during the week beginning 30 November 2026. In the interests of promoting accessibility all candidates who are invited for an interview will receive the interview questions and/or tasks in advance to allow everyone to prepare fully for the interview. Interviews will take place in an accessible location.
ABOUT DUBLIN CITY COUNCIL CULTURE COMPANY
Dublin City Council Culture Company runs cultural initiatives and buildings across the city with, and for, the people of Dublin. We collaborate with people, communities, cultural organisations, businesses, and Dublin City Council to embed cultural experiences and increase cultural participation throughout Dublin.
Full role and application information is available at:
https://www.dublincitycouncilculturecompany.ie/news/recruitment-call-director-of-operations
