Event Team - Customer Care

We are looking for an enthusiastic, team orientated individuals to join Sword Security's Event Customer Care Team! The 2025 - 2026 event season is going to quite busy with a number of high profile music and sporting events taking place in Dublin. Sword are a leading global supplier of event staffing and crowd management services across multiple locations including, Dublin, London, Cardiff and Toronto. We are looking for Seasonal Event Customer Care Team Members to join our growing team in Dublin. We are a passionate bunch and look forward to finding the right person to join our expanding team!

Event Customer Care Team - Dublin

Sword are recruiting for Event Customer Care Team Members for seasonal, casual/ad-hoc support roles in Dublin. 

Responsibilities

· Work alongside our operations team to deliver excellent customer care services.

· Provide information and direction to customers

· Comply with the instructions of your team leader

· Ensure compliance with the company’s policies and procedures.

Requirements

· Must be 18 years old.

· Proven experience in a customer care or steward role is preferred.

· A positive and energetic approach to your job.

· Must be willing to work as part of the team.

· Ability to be on your feet for an extended period.

· Excellent communication skills.

· The ability to smile!