RECEPTIONIST

We are seeking a dedicated and personable individual to join our team as a Receptionist. As the first point of contact for our clients, you will play a crucial role in providing exceptional customer service and educating clients about available services. The Working hour is flexible, you will be working 20-25 hours weekly And the salary is €17.50 per hour.

RESPONSIBILITIES:

Greet clients warmly and assist them with checking in and filling out necessary forms.

Schedule appointments for services, consultations, and follow-up visits, utilizing our booking system efficiently.

Answer phone calls and emails promptly, addressing inquiries, and providing information about our services, packages, and pricing.

Maintain a clean and organized reception area, ensuring it reflects the high standards of our office.

Collaborate closely with the office staff to coordinate appointments, handle client requests, and manage any scheduling changes or cancellations.

Process client payments accurately and efficiently, including handling cash, credit card transactions, and invoicing.

Educate clients on our various treatments, products, and aftercare instructions as directed by medical staff.

Qualifications:

High school diploma or equivalent; additional education or training in hospitality, customer service, or related field preferred.

Previous experience in a receptionist or customer service role, ideally within the medical spa, beauty, or healthcare industry.

Excellent interpersonal and communication skills, with a friendly and professional demeanor both in person and over the phone.

Strong organizational abilities and attention to detail, capable of multitasking and prioritizing tasks effectively in a fast-paced environment.