Student Events Team Member

Job Description

Job Title:

Conferring Event Support

Department:

Events Department

Reports To:

Head of Events, Events Coordinator and the Events Executive

Role Purpose:

Working as part of a team to provide operational support during conferring ceremonies, ensuring a smooth and positive experience for graduands and guests through effective coordination and attention to detail.  

Key Duties & Responsibilities:

• Assist with venue setup and preparation prior to the ceremony.
• Manage graduand check-in at the Hub, ensuring accurate registration.
• Manage and distribute ceremony tickets to the graduands at the Hub.
• Conduct graduand roll call.
• Perform necessary verification checks.
• Coordinate graduand seating and flow during the ceremony.
• Operate video playback software (e.g., VLC player) for ceremony media.
• Deliver clear announcements when assigned this function
• Distribute conferring tubes to graduands.
• Provide on-the-ground support to the Events team as needed.

Required Skills & Competencies:

• Attention to Detail – Ensuring accuracy in registration, seating, and distribution tasks.
• Communication (Verbal) – Clear and professional interaction with graduands, guests, and team members and if requested to make ceremony announcements from the podium.
• Customer Service Orientation – Friendly and helpful demeanour to support a positive event experience.
• Digital Fluency – Ability to operate media software such as VLC player for video management.
• Problem-Solving – Quick thinking and adaptability to resolve on-site issues.
• Teamwork & Collaboration – Working effectively with the Events team to deliver a seamless ceremony.
• Time Management - Being punctual and prioritizing essential tasks in a time sensitive  environment.