Technical Writing Internship

Company Profile:

Ocuco Limited is a leading software solutions provider in the eyecare industry. We are dedicated to empowering eyecare professionals to optimise their operations and deliver exceptional patient care. Our global reach and unwavering commitment to innovation have established Ocuco as a trusted provider of cutting-edge technology and exceptional customer service. We value and reward our employees' contributions with ample career growth opportunities and competitive compensation and benefits packages.

Job Description:

We are seeking a graduate for a three-month Technical Writing Internship.

The candidate will collaborate closely with engineering and product departments to create and maintain clear, concise, and user-friendly documentation for eyecare software and services used on over 6,750 sites in 88 countries.

This role is based at our HQ in Dublin 15 and reports to the Technical Documentation Lead.

Role and Key Responsibilities:

• Develop, organise and maintain technical documentation for our product suite, including application user guides and configuration guides.
• Collaborate with subject matter experts to extract complex technical information and translate it into reader-friendly content.
• Write and format content using a content management system.
• Write and format content using Markdown and manage version-controlled documentation using Git.
• Organise, manage and support technical documentation projects to meet deadlines and deliver timely documentation for product releases along with any subsequent revisions or updates.
• Review and edit documentation for clarity, accuracy, and consistency.
• Create diagrams, flowcharts, and other visual aids to enhance understanding of technical content.
• Ensure documentation aligns with company standards, styles, branding and formatting in drafts before final publication.

 Minimum Requirements:

• Qualified or enrolled in a suitable Technical Writing or English course.
• Excellent communication skills and attention to detail.
• Strong analytical skills with the ability to understand complex systems and workflows.
• Able to work independently in a high velocity agile environment.

Beneficial Experience:

• Familiar with Atlassian Products Jira and Confluence.
• Proficiency in using Git for documentation versioning and collaboration.
• Experience writing in Markdown.
• Familiarity with the eyecare industry.
• Experience with static site generators (Docusaurus, Hugo, Jekyll).
• Understanding of YAML, JSON, or API documentation tools (Swagger/OpenAPI).
• Familiarity with CI/CD pipelines and automated documentation deployment.

The Perks:

• Gym onsite
• Games: pool, table tennis, foosball
• Fully stocked self-service canteen
• Free yoga classes
• Employee wellness programme
• Social events: Christmas party, summer party
• Free parking
• Government initiatives: Taxsaver.ie, Cycle to Work