Associate Technical Support Engineer

Location: Office-Based Dublin /Hybrid, 

Working hours: full-time, starting August 3rd, 2026 

Position Summary: 

Are you ready to start your career with a team of energized professionals advancing and connecting the world’s infrastructure? Bentley is looking for you! We are seeking for an Associate Technical Support Engineer to join our Graduate Development Program a two-year rotational program, where you will develop a wide array of technical skill sets.  

Success means mastering technical responsibilities through comprehensive training, collaborating effectively with cross-functional teams, and consistently delivering innovative, high‑quality solutions.  

Responsibilities: 

• Provide timely, high-quality support to Bentley users, helping them resolve technical issues and maximize the value of our products. 

• Troubleshoot and diagnose software, network, and cloud-related challenges, learning from real-world scenarios. 

• Collaborate with global teams to communicate product updates, system alerts, and best practices. 

• Contribute knowledge bases, training sessions, and documentation, empowering users and colleagues alike. 

• Stay ahead of industry trends and Bentley product innovations, continuously building your expertise. 

• Proactively identify opportunities for improvement in our products and processes, making a real impact from the start. 

Qualifications: 

• A recent degree in Computer Science, Business Computing, Information Technology, or related field. 

• Familiarity with software troubleshooting, networks, cloud services, and databases is an advantage. Willingness to learn new technologies is essential. 

• Strong communication skills, with the ability to explain technical concepts clearly. 

• Analytical mindset with a proactive approach to identifying and resolving issues. 

• A collaborative spirit and eagerness to learn from and contribute to a global team. 

• Initiative and curiosity, ready to embrace challenges and drive positive change. 

What We Offer: 

• A great Team and culture – please see our colleague video.  

• An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction - watch this short documentary about how we got our start.  

• Graduate Development Program- two-year rotational program, where you will develop a wide array of technical skill sets. 

• A commitment to inclusion, belonging and colleague wellbeing through global initiatives and resource groups.  

• A company committed to making a real difference by advancing the world’s infrastructure for better quality of life, where your contributions help build a more sustainable, connected, and resilient world. Discover our latest user success stories for an insight into our global impact.  

Who We Are: 

Around the world, infrastructure professionals rely on software from Bentley Systems to help them design, build, and operate better and more resilient infrastructure for transportation, water, energy, cities, and more. Founded in 1984 by engineers for engineers, Bentley is the partner of choice for engineering firms and owner-operators worldwide, with software that spans engineering disciplines, industry sectors, and all phases of the infrastructure lifecycle. Through our digital twin solutions, we help infrastructure professionals unlock the value of their data to transform project delivery and asset performance. 

Equal Opportunity Employer: 

Bentley is proud to be an equal opportunity employer and considers for employment all qualified applicants without regard to race, color, gender/gender identity, sexual orientation, disability, marital status, religion/belief, national origin, caste, age, or any other characteristic protected by local law or unrelated to job qualifications.