Quality and Compliance Manager

The Role

This is an exciting new opportunity as the Quality and Compliance Manager for Kerry Parents and Friends Association. The ideal candidate will play a crucial role in upholding best practices in quality management and regulatory compliance across the Association. Responsibilities encompass developing and maintaining policies, protocols, SOPs, and guidelines, while overseeing a robust quality management system and collaborating with management to establish and achieve and maintain quality objectives.

The role will involve fostering a culture of continuous improvement, managing regulatory compliance systems, and conducting data analysis to monitor quality metrics. Additionally, the Quality and Compliance manager will prepare comprehensive reports and KPI analyses for senior management and regulatory bodies, ensuring readiness for inspections. This role will be key in supporting governance structures and managing complaints. Fundamental responsibilities will also include overseeing document control systems, supporting staff education, and maintaining knowledge of safety, health, and welfare regulations. Furthermore, the promotion of sustainable practices and contribution to local improvement strategies will be integral to the position's scope of responsibilities.

The post holder will act as the Data Protection Officer to ensure GDPR compliance.

Essential Criteria

• Bachelor’s Degree or Higher Diploma (NFQ Level 8) in Health Services Management, Social Care, Nursing, Quality Management, or related field.
• Additional Qualification where Quality Management is not the primary degree, have an additional qualification in Quality Management to Diploma Level (NFQ Level 6)
• Evidence of ongoing continuous professional development .
• 3 years’ experience leading change in a complex organisation in a managerial or supervisory and/or quality and compliance role, ideally with a focus on quality assurance and compliance.
• Experience in implementing and managing quality management systems , compliance frameworks, and regulatory requirements, ideally specific to disability services.
• Experience of conducting audits, inspections, and evaluations to ensure compliance with relevant legislation, standards, and best practices.
• Experience of supporting, developing, and empowering staff in improving services.
• Disability sector experience an advantage but not essential.
• Demonstrate strong analytical, problem-solving, communication, and interpersonal skills, alongside meticulous attention to detail and excellent organisational abilities.
• Expertise in quality management principles supports developing continuous improvement systems aligned with disability service standards, with a commitment to ongoing professional development to stay updated on evolving trends and legislative changes.
• A full driver’s licence with access to a car insured for business purposes.
• Where applicable, applicants must hold a valid Irish work permit.