UCC Societies Office Receptionist

Key Duties & Responsibilities

• Customer Care
• Delivering front counter service to students in a friendly and efficient manner
• Supporting the administration of Societies Finances
• Assisting with queries, both in person and via phone or email & facilitating the delivery of all services from UCC Societies Reception
• Working with the Societies Portal to deliver the following services:
• • Database management
  • Facilitating all societies bookings, including room, equipment & vehicle bookings
  • Answering queries regarding payments
• Other duties as assigned by the Societies Officer
• Updating the UCC Societies website.

Person Specification

Essential

• Must be a current student of University College Cork
• The ability to self-direct and show initiative in all your work
• Excellent communication & time management skills
• The ability to work as part of a team
• ‘Can-Do’ attitude
• A desire to learn
• Good interpersonal skills
• Self-motivated
• Knowledge of Google drive & Gmail

Desirable

• Previous Reception experience
• An interest in the behind-the-scenes workings of UCC Societies
• Knowledge of Canva, social media marketing & graphic design

The position:

The successful candidate will be working with over 110 student-led societies and will be based in the Clubs and Societies Space upstairs in the Hub.

This is a paid position. The rate of pay is €13.25 per hour in line with UCC Pay Policy for Student Help.

The position is generally term time for approx. between 6-10 hours per week, Mon – Fri (9am-5pm). Additional hours may be available from time to time

Applicants should email a CV (in pdf or Word) together with a separate Letter of Application (max 1 page), outlining why they consider themselves suitable for the role to gmcconigly@ucc.ie before Friday 22nd November at 5pm.

Should you be shortlisted for an interview, it is expected that interviews will be held in early December (dates TBD) (in-person OR online).