Information officers acquire, organise and distribute information in printed form and other media. They are not unlike librarians in that they identify, select, order and manage information in a variety of media, such as books, journals, newspapers, leaflets, video, audio cassettes, microfiche, multimedia, CDs, DVDs and computer databases. Information officers work in a variety of industries including education institutes and government departments. They perform a multitude of duties to provide information services internally to the organisation, externally to the public, or to both.
- Sourcing relevant information in hard or electronic format
- Classifying and storing information for ease of access and retrieval
- Answering information-related queries from within the organisation and from the public where appropriate
- Advertising the service internally and externally.