FAQ's

Last updated: 15 Sept 2023, 09:07

Looking for info on moving your career forward? Here, you’ll find the answers to our most asked hiring questions.

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Working here

What are the different technology areas that Verizon has a presence in?

We offer voice, data and video services and solutions on our award-winning networks and platforms, delivering on customers’ demand for mobility, reliable network connectivity, security and control. Verizon was the first company in the world to launch commercial 5G for mobility, fixed wireless and mobile edge computing.

Where does Verizon have offices?

Verizon has 150 locations across North America, Latin America, Europe and the Asia-Pacific region.

What job functions can I apply for?

We have career opportunities in different areas of our business . These include roles in Sales, Customer Service, Technology, Cybersecurity, Operations and Corporate including Finance, Marketing, HR, Legal, and more.

Why Verizon?

As one of the world’s leading providers of technology and communications services, Verizon is transforming the way people, businesses and things connect. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact. So, if you’re looking for more out of your career, join our human network of V Teamers who are working together to move the world forward for all. Learn more about life at Verizon , and refer to our company Credo . It’s at the heart of everything we do.

Is Verizon an equal opportunities employer?

We're proud to be an equal opportunity employer - and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.

What's Verizon's stance on diversity in the workplace?

Verizon is committed to fostering an inclusive environment. We care about diversity in both our employees and our suppliers. Diversity and inclusion is how we achieve success. By celebrating diversity across all spectrums, including but not limited to race, national origin, religion, gender, sexual orientation, gender identity, disability, veteran/military status, and age, we are a stronger company and culture.

We take pride in our talented and diverse team of people who focus on our customers, every day. Their combined intelligence, spirit and creativity make Verizon a great place to work, learn and grow.

Does Verizon provide accommodations for people with disabilities?

Verizon will work with qualified employees and candidates on a case-by-case basis to explore and provide accommodations due to a disability and for those who are pregnant or experiencing childbirth or pregnancy-related conditions. Verizon will also work with individuals on possible accommodations relating to sincerely-held religious beliefs and practices. Accommodations may not be possible in all situations, and are based on the nature of the job, work environment, and other factors. For assistance with the job application process, please email verizon.assessments@verizon.com.

Does Verizon have any work from home jobs?

We do for some positions (including remote and hybrid roles ). For those interested in customer service, we have at-home representative opportunities .

Does Verizon allow flexible work schedules

Schedules and work arrangements are based on business needs and at the manager's discretion.

How long does the hiring process take?

The process varies based on the position and department involved. Please keep an eye out for updates. We’ll reach out if we need additional information. You can also check the status of your application by logging into your Verizon Careers candidate home .

Applying and interviewing

How do I search and apply for open positions?

We list all current external job openings on the Verizon Careers site, where you can search and apply . Once you find a job that interests you, we offer lots of ways to apply. You can use your LinkedIn social profile, file upload, or if you have applied with us before, you can start by using your prior application. This is the best way to start the process.

Can I apply for more than one job?

Yes. We encourage you to explore different career areas that fit your qualifications and interests.

How will I know if my application has been received?

You’ll receive an email confirmation after submitting your application. We’ll reach out if we need additional information.

How do I edit my career account?

To edit your profile, log in to your Verizon Candidate Home dashboard. From there, you can update your contact information in account settings, as well as view the status of past applications and take action on any pending items.

I was referred by a Verizon employee. What happens next?

Once you are referred, you will receive an email with a link to the specific job opportunity, as well as a link to continue to explore our career areas for future job postings for which you are qualified. Please use the job specific link(s) provided in the referral email to be automatically identified as a referral.

What's the hiring process like?

The process varies by position but once you’ve been contacted by a recruiter, they will discuss the next steps with you and make sure you have all the information. For more information, check out our How we Hire page .

How should I prepare? Should I ask questions?

We know that interviews can make candidates nervous so here are our top tips to help you prepare .

Pay, benefits & career development

When will my benefits start?

Verizon offers competitive pay and benefits which vary by position and country. When you join Verizon, you may be eligible for some of these benefits that promote employee health, wellness and learning (in the form of tuition assistance and training, depending on the job and location).

Does Verizon provide training?

Yes, depending on job and location. We have robust training and development programs to support leadership as well as functional learning across sales and customer service, including critical data and technical areas. A culture of continuous learning keeps our people at the forefront of an ever-changing industry.

Students and campus?

Does Verizon recruit on college campuses?

Yes. Verizon participates in campus recruiting and has many opportunities for students. If you want to drive meaningful change in your career and the world, consider joining the V Teamers who are doing it every day.

What types of opportunities are available?

Opportunities may include internships, co-ops, Leadership Development rotational programs and entry-level positions.

What is the application process?

On the Verizon Careers site , you can search and apply for jobs that meet your interests, qualifications, and goals. You can apply for more than one role if you find multiple positions where you have interest. Once you find a job, we offer many ways to apply. You can submit your resume by linking your social profile, uploading it via a cloud option, or a file upload. Once we receive your application, a recruiter will contact you with any next steps, including the potential to schedule an interview.

What should I do if you're not coming to my campus?

You can always search our Careers site for new openings and follow along on our Careers social channels for additional updates. Follow our LinkedIn page or find us on Twitter and Instagram at @verizoncareers.

What qualifications do you look for in a candidate?

Specific qualifications vary across jobs and are included in specific job postings. Here, we are dreamers, doers. In general, we’re looking for a motivated self-starter — a candidate who is never satisfied with the status quo, is always trying to beat a personal best, and thrives in a fast-paced environment where new challenges come up every day. We're looking for someone who is flexible, dependable, works well in various environments, and gets inspired to take smart risks.

How early should I start applying in advance of my career?

Visit our Careers site to apply for relevant opportunities. We post the majority of our internships and other Campus Program opportunities in August and September for the upcoming year and it’s best to apply as soon as possible as we're always looking to engage early-in-career talent.

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