Nivali Mantramurthy, Management Associate at Bank of Ireland

• Name: Nivali Mantramurthy
• Current Role Title: Management Associate
• Division: People Services
• Business Unit: People Services
• Team: Organisational Effectiveness/PS Automation

Brief overview of your career path to date.

I completed MSc in Human Resources Management in Trinity College Dublin in 2021. I was an Equality, Diversity and Inclusion Student Union officer in Trinity as well as worked as a payroll administrator for Student Jobs, later moved into Recruitment and worked as a recruitment administrator in CPL.

After a brief stint there, moved out of the HR division and worked as an IT Consultant as a part of HCL and as a vendor for Bank of Ireland GTCS division. In September 2021, joined the Graduate Programme and worked with the Organisational Effectiveness team and on many new projects since then like Careers Lab and Thrive. I will be a part of the PS Automation team from August 8th as part of my second rotation.

What does a typical day look like for you and your team?

No day is the same working in Organisational Effectiveness. As a grad, I have an opportunity to work with all the five teams which come under OE. So I am working on a variety of tasks from different teams every day, no one hour looks the same either.

Learning team, Talent, Leadership and Executive Development Team, Recruitment Team, The Academy Team and the Performance Management Team all come under Organisational Effectiveness. So you can imagine, how no team works on the same aspect and I support all the teams simultaneously.

There is huge variety, mind is always sharp, switching from data reporting for the Performance Management team to writing a paper for the Talent team. One hour would be helping with graduate recruitment/assessments while the other hour would involve taking interviews for Role-based pathways for the Learning team.

There are two weekly catch-ups with my People Manager, but I attend stand-ups or weekly team meetings of all the five teams – unless there is a clash, then I prioritise the team with whom I have a current priority task. The best part is that there is a lot of independence and the power to choose which tasks I would like to be a part of and how I structure my day.

What do you enjoy most about working with Bank of Ireland?

The best part about working with Bank of Ireland would undoubtedly be the people. The amount of support and kindness that each and every colleague shows is the absolute greatest. Also the number of supports that are in place for further learning, growth and internal movement into roles of interest, is up there as well.

How do the ways of working in Bank of Ireland enable you to thrive at work?

The hybrid model, the support from People Managers and the ‘always there for you’ attitude of colleagues is what helps me thrive in my role. There is the right amount of remote working and connection with colleagues as part of the hybrid model that allows us to complete our work with some alone time and allows us to connect and network with other colleagues throughout the bank. People Managers are really supportive and understanding of all situations and are ready to make changes that would allow us to bring our best self to work.

How do you live our company values (or any one of our values) in your day to day role?

(Our Values: Customer Focussed; One Group, one team; Accountable; Agile)

One Group, One Team

As part of the bank and as part of my team, I share ideas and information with the team constantly, we all work towards a common goal with a united front and I am a valued member of the team, where all of us respect everyone’s input. I strive to understand the Group and I am curious to learn about everything that is going on in the team, the division and ultimately the bank.

What other elements of your in time Bank of Ireland have helped improve your experience?

(For example, Sports & Social, Employee Support Networks/Inclusion & Diversity, Graduate support, Employee Assistance Programme, Benefits, Supports etc).

I am a part of the Multicultural Network and I am going to soon be a member of the bank’s toastmasters chapter as well. The Multicultural Network has enhanced my experience and helped me be a part of things that are not part of my day-to-day working. I am sure that being a part of toastmasters will help me build more confidence and a huge network as well.

The benefits like Cost of Living payments have supported a lot during a time of crisis, and personally, I am utilising some services of the EAP which are proving to be of extreme help with my work as well as personal situations.

Is there anything about working in Bank of Ireland that you think might surprise people who are considering applying?

The one thing that surprised me the most when I joined the bank is that this is not an organisation, it is a family. It might sound a bit exaggerated to say that, but it is absolutely true. The work-life-balance is on point and there is support for everything that you might need, from accommodation to mental health, from financial advice to career guidance. Careers Lab, workplace wellness assessments and Learning Pathways are some of the exciting parts of the bank that might surprise people when they consider applying for a role in the Bank.

What makes you proud to say you work with Bank of Ireland?

Being a part of the bank for the last few months has created a big impact on me. I proudly say which organisation I am a part of every chance I get. The values of the bank, the value the bank puts in its people and the positive influence every colleague has are some things that make me proud to be a part of the bank now and will continue to be a reason for me to be proud in the future.

Anything else you would like to add?

In one sentence, Bank of Ireland is a great place to work, has greater values to imbibe, and has the greatest people to be surrounded by!